Cisco Unified Intelligent Contact Management Enterprise – EOL / EOSL
Series Overview
- Brand
- Cisco
- Category
- Unified Communications
- Series
- Cisco Unified Intelligent Contact Management Enterprise
- Total Models
- 62
Lifecycle Notes
We summarize official Cisco EOL bulletins for quick planning. Use the milestones below to align maintenance windows and budget.
-
1
EOL — Announcement — plan upgrade in advance.
-
2
EOS — End of sale — confirm last order and stock.
-
3
EOSL — End of support — schedule replacement.
Always verify dates with official Cisco notices; minor revisions may occur.
Models in this Series
Showing 21–40
of 62 items
| Part Number | Product Name | EOL Announcement | EOS | EOSL |
|---|---|---|---|---|
| ICM-SVRRDNT-L | Cisco Unified Intelligent Contact Management Enterprise ICM-SVRRDNT-L | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-AGENTS-LC | Cisco Unified Intelligent Contact Management Enterprise ICME-AGENTS-LC | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| ICME-ARIAASTRA | Cisco Unified Intelligent Contact Management Enterprise ICME-ARIAASTRA | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ARII3 | Cisco Unified Intelligent Contact Management Enterprise ICME-ARII3 | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ARSAGT-GNRIC | Cisco Unified Intelligent Contact Management Enterprise ICME-ARSAGT-GNRIC | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ARSAGT-I3 | Cisco Unified Intelligent Contact Management Enterprise ICME-ARSAGT-I3 | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ARSAGT-POINT | Cisco Unified Intelligent Contact Management Enterprise ICME-ARSAGT-POINT | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-BNT | Cisco Unified Intelligent Contact Management Enterprise ICME-BNT | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-BNT-LC | Cisco Unified Intelligent Contact Management Enterprise ICME-BNT-LC | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-BNT-LC= | Cisco Unified Intelligent Contact Management Enterprise ICME-BNT-LC= | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-BNT= | Cisco Unified Intelligent Contact Management Enterprise ICME-BNT= | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| ICME-CTITOOLKIT-M | Cisco Unified Intelligent Contact Management Enterprise ICME-CTITOOLKIT-M | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| ICME-EMAILKIT | Cisco Unified Intelligent Contact Management Enterprise ICME-EMAILKIT | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ERSAGT | Cisco Unified Intelligent Contact Management Enterprise ICME-ERSAGT | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ERSAGT-GNRIC | Cisco Unified Intelligent Contact Management Enterprise ICME-ERSAGT-GNRIC | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-ERSAGT-POINT | Cisco Unified Intelligent Contact Management Enterprise ICME-ERSAGT-POINT | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-MEDIAKIT | Cisco Unified Intelligent Contact Management Enterprise ICME-MEDIAKIT | 2016-06-01 | 2016-11-30 | 2019-11-30 |
| ICME-NPSENT-CP | Cisco Unified Intelligent Contact Management Enterprise ICME-NPSENT-CP | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| ICME-NPSENT-DART= | Cisco Unified Intelligent Contact Management Enterprise ICME-NPSENT-DART= | 2019-11-08 | 2020-02-07 | 2023-02-28 |
| ICME-NPSENT-EC | Cisco Unified Intelligent Contact Management Enterprise ICME-NPSENT-EC | 2019-11-08 | 2020-02-07 | 2023-02-28 |