Cisco Unified Intelligent Contact Management Enterprise ICM-PIM19 EOL Dates
Cisco ACD PIM - Aspect Contact Server EOL & EOSL Dates
Unified CommunicationsEOSL Date: 2019-11-30
ICM-PIM19 Lifecycle Timeline
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End-of-Life Announcement (EOL)2016-06-01
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End of Sale (EOS)2016-11-30
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End of Service Life (EOSL)2019-11-30
No replacement information has been recorded for this model yet. Please contact your Cisco partner or reseller for a tailored migration plan.
Official Cisco EOL notice
You can view the official Cisco EOL / EOSL bulletin for this product at the link below.
View Official EOL DocumentationICM-PIM19 EOL Data – Full Overview
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End-of-Life Announcement (EOL)
- 2016-06-01
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End of Sale (EOS)
- 2016-11-30
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End of Service Life (EOSL)
- 2019-11-30
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Cisco ICM-PIM19 End-of-Life (EOL) & End-of-Sale (EOS) Overview
This page provides the official End-of-Sale (EOS), End-of-Life (EOL) and End of Service Life (EOSL) milestones for Cisco ICM-PIM19. Use these lifecycle dates to plan hardware replacement, upgrade projects, and migration to newer Cisco platforms before the product is fully discontinued.
By understanding the Cisco ICM-PIM19 EOL / EOSL timeline and support policy, IT managers, resellers and network integrators can renew maintenance contracts on time, reduce unplanned downtime, and choose compatible replacement models that fit their long-term network roadmap.
- Plan EOS / EOL hardware refresh
- Align support contracts with EOSL dates
- Evaluate Cisco replacement & upgrade options