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Cisco Unified Intelligent Contact Management Enterprise ICME-CTITOOLKIT-M EOL Dates

Cisco Migrate Existing CRM Connector to CTI Toolkit EOL & EOSL Dates

Unified Communications
Part Number: ICME-CTITOOLKIT-M Model Number: ICME-CTITOOLKIT-M
In EOSL Phase

EOSL Date: 2023-02-28

ICME-CTITOOLKIT-M Lifecycle Timeline


  • End-of-Life Announcement (EOL)
    2019-11-08


  • End of Sale (EOS)
    2020-02-07


  • End of Service Life (EOSL)
    2023-02-28

No replacement information has been recorded for this model yet. Please contact your Cisco partner or reseller for a tailored migration plan.

Official Cisco EOL notice

You can view the official Cisco EOL / EOSL bulletin for this product at the link below.

View Official EOL Documentation

ICME-CTITOOLKIT-M EOL Data – Full Overview

End-of-Life Announcement (EOL)
2019-11-08
End of Sale (EOS)
2020-02-07
End of Service Life (EOSL)
2023-02-28
Application SW – End of Service Contract Renewal
2022-05-05
Application SW – End of SW Maintenance
2021-02-06
Application SW – Last Ship
2020-05-07
Application SW – Last Date Of Support
2023-02-28

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Lifecycle summary · Cisco ICME-CTITOOLKIT-M

Cisco ICME-CTITOOLKIT-M End-of-Life (EOL) & End-of-Sale (EOS) Overview

This page provides the official End-of-Sale (EOS), End-of-Life (EOL) and End of Service Life (EOSL) milestones for Cisco ICME-CTITOOLKIT-M. Use these lifecycle dates to plan hardware replacement, upgrade projects, and migration to newer Cisco platforms before the product is fully discontinued.

By understanding the Cisco ICME-CTITOOLKIT-M EOL / EOSL timeline and support policy, IT managers, resellers and network integrators can renew maintenance contracts on time, reduce unplanned downtime, and choose compatible replacement models that fit their long-term network roadmap.

  • Plan EOS / EOL hardware refresh
  • Align support contracts with EOSL dates
  • Evaluate Cisco replacement & upgrade options