Cisco Unified Intelligent Contact Management ICME-ERIAGT-T1 EOL Dates
Cisco ERI Agent Licenses - Tier 1 EOL & EOSL Dates
SoftwareCategory: Software
EOSL Date: 2018-03-31
ICME-ERIAGT-T1 Lifecycle Timeline
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Release Date2012-12-21
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End-of-Life Announcement (EOL)2014-09-28
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End of Sale (EOS)2015-03-29
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End of Service Life (EOSL)2018-03-31
ICME-REGAGT-T1
NEW
ICME-ERIAGT-T1 has reached EOL / EOS. Suggested replacement: Regular ICM Agent Licenses - Tier 1 for continued Cisco support.
Official Cisco EOL notice
You can view the official Cisco EOL / EOSL bulletin for this product at the link below.
View Official EOL DocumentationICME-ERIAGT-T1 EOL Data – Full Overview
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Release Date
- 2012-12-21
-
End-of-Life Announcement (EOL)
- 2014-09-28
-
End of Sale (EOS)
- 2015-03-29
-
End of Service Life (EOSL)
- 2018-03-31
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Cisco ICME-ERIAGT-T1 End-of-Life (EOL) & End-of-Sale (EOS) Overview
This page provides the official End-of-Sale (EOS), End-of-Life (EOL) and End of Service Life (EOSL) milestones for Cisco ICME-ERIAGT-T1. Use these lifecycle dates to plan hardware replacement, upgrade projects, and migration to newer Cisco platforms before the product is fully discontinued.
By understanding the Cisco ICME-ERIAGT-T1 EOL / EOSL timeline and support policy, IT managers, resellers and network integrators can renew maintenance contracts on time, reduce unplanned downtime, and choose compatible replacement models that fit their long-term network roadmap.
- Plan EOS / EOL hardware refresh
- Align support contracts with EOSL dates
- Evaluate Cisco replacement & upgrade options