Cisco Unified IP Interactive Voice Response IVR-12-UPG-K9 EOL Dates
Cisco IVR 12.0 Upgrade IP IVR EOL & EOSL Dates
Unified CommunicationsCategory: Unified Communications
EOSL Date: 2023-08-31
IVR-12-UPG-K9 Lifecycle Timeline
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Release Date2017-11-17
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End-of-Life Announcement (EOL)2020-07-13
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End of Sale (EOS)2020-08-13
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End of Service Life (EOSL)2023-08-31
NEW
IVR-12-UPG-K9 has reached EOL / EOS. Suggested replacement: Cisco IPIVR 12.5 for continued Cisco support.
Official Cisco EOL notice
You can view the official Cisco EOL / EOSL bulletin for this product at the link below.
View Official EOL DocumentationIVR-12-UPG-K9 EOL Data – Full Overview
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Release Date
- 2017-11-17
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End-of-Life Announcement (EOL)
- 2020-07-13
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End of Sale (EOS)
- 2020-08-13
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End of Service Life (EOSL)
- 2023-08-31
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Application SW – End of Service Contract Renewal
- 2022-11-09
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Application SW – End of SW Maintenance
- 2021-08-13
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Application SW – Last Ship
- 2020-11-11
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Application SW – Last Date Of Support
- 2023-08-31
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Cisco IVR-12-UPG-K9 End-of-Life (EOL) & End-of-Sale (EOS) Overview
This page provides the official End-of-Sale (EOS), End-of-Life (EOL) and End of Service Life (EOSL) milestones for Cisco IVR-12-UPG-K9. Use these lifecycle dates to plan hardware replacement, upgrade projects, and migration to newer Cisco platforms before the product is fully discontinued.
By understanding the Cisco IVR-12-UPG-K9 EOL / EOSL timeline and support policy, IT managers, resellers and network integrators can renew maintenance contracts on time, reduce unplanned downtime, and choose compatible replacement models that fit their long-term network roadmap.
- Plan EOS / EOL hardware refresh
- Align support contracts with EOSL dates
- Evaluate Cisco replacement & upgrade options