Cisco End-of-Life & End-of-Service Lookup & Planning
Browse all Cisco hardware families – routers, switches, wireless, security and more – with official End-of-Life (EOL), End-of-Sale (EOS) and End-of-Service-Life (EOSL) dates. Use this Cisco EOL database to plan refresh projects, avoid unsupported devices, and keep your network secure and compliant.
Popular Cisco Product Categories
Cisco EOL / EOSL Database – Full List of End-of-Life Products
Search, browse, and plan lifecycle transitions across all Cisco product families.
| # | Category | Series | Part Number | Product Name | EOL / EOS / EOSL |
|---|---|---|---|---|---|
| 29911 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-90-MEDIA | Cisco Unified Customer Voice Portal R-CVP-90-MEDIA= | EOSL: 2018-01-31 |
| 29912 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-90-NFR | Cisco Unified Customer Voice Portal R-CVP-90-NFR= | EOSL: 2018-01-31 |
| 29913 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-90-NPS | Cisco Unified Customer Voice Portal R-CVP-90-NPS= | EOSL: 2018-01-31 |
| 29914 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-90-PRD-UP | Cisco Unified Customer Voice Portal R-CVP-90-PRD-UP= | EOSL: 2018-01-31 |
| 29915 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-90-RPT-PRE | Cisco Unified Customer Voice Portal R-CVP-90-RPT-PRE= | EOSL: 2018-01-31 |
| 29916 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-90-RPT-STD | Cisco Unified Customer Voice Portal R-CVP-90-RPT-STD= | EOSL: 2018-01-31 |
| 29917 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-9X-FEAT-UPG | Cisco Unified Customer Voice Portal R-CVP-9X-FEAT-UPG | EOSL: 2018-01-31 |
| 29918 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-9X-MKTPRC | Cisco Unified Customer Voice Portal R-CVP-9X-MKTPRC | EOSL: 2018-01-31 |
| 29919 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-9X-RED-ADD | Cisco Unified Customer Voice Portal R-CVP-9X-RED-ADD | EOSL: 2018-01-31 |
| 29920 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-ST-9-PRD-UP | Cisco Unified Customer Voice Portal R-CVP-ST-9-PRD-UP= | EOSL: 2018-01-31 |
| 29921 | Unified Communications | Cisco Unified Customer Voice Portal | R-CVP-STU-90 | Cisco Unified Customer Voice Portal R-CVP-STU-90= | EOSL: 2018-01-31 |
| 29922 | Unified Communications | Cisco Unified Expert Advisor | UNIFIED-EA-7-X | Cisco Unified Expert Advisor UNIFIED-EA-7.X | EOSL: 2021-07-31 |
| 29923 | Unified Communications | Cisco Unified Intelligence Center | CCEH-CUIC-NFR | Cisco Unified Intelligence Center CCEH-CUIC-NFR | EOSL: 2021-07-31 |
| 29924 | Unified Communications | Cisco Unified Intelligent Contact Management Enterprise | ICM-AGTRPT-L | Cisco Unified Intelligent Contact Management Enterprise ICM-AGTRPT-L | EOSL: 2019-11-30 |
| 29925 | Unified Communications | Cisco Unified Intelligent Contact Management Enterprise | ICM-AGTVOC-T1-L | Cisco Unified Intelligent Contact Management Enterprise ICM-AGTVOC-T1-L | EOSL: 2019-11-30 |
Why Check Cisco EOL and EOSL Dates Regularly?
Tracking lifecycle milestones helps you maintain security, continuity, and predictable budgets across your Cisco infrastructure.
Security risks & patch coverage
Unsupported devices stop receiving firmware, bug fixes, and security updates. Regularly reviewing EOL/EOSL dates helps you retire or replace high-risk hardware before it becomes a security gap.
Maintenance & replacement planning
Knowing lifecycle milestones in advance lets you schedule hardware refresh without downtime, evaluate successor models, and coordinate maintenance windows with your operations team.
Budget & upgrade strategy
Align refresh cycles with finance plans instead of reacting to sudden failures. A clear EOL/EOSL roadmap helps you spread investments over time and avoid last-minute, unplanned replacement costs.
Cisco End-of-Life (EOL) & End-of-Service (EOS) Policy Overview
Layer23-Switch.com provides this summary based on the official End of Life (EOL) policy published by Cisco . The goal is to help users clearly understand lifecycle milestones, support timelines, and the transition process as products move toward EOL and End of Service Life (EOSL).
| Milestone | Description | Typical Duration |
|---|---|---|
| End-of-Life (EOL) Announcement | Cisco officially announces the product’s end-of-sale and end-of-support schedule. Replacement recommendations are often included in the notice. | 0 Months (Announcement Date) |
| End-of-Sale (EOS) | The last date to order the product from Cisco through authorized partners. After this date, it is no longer sold. | ~6 Months after EOL Announcement |
| Last Ship Date | The final date that Cisco ships the product to customers. Any pending orders must be fulfilled by this date. | ~12 Months after EOL Announcement |
| End of SW Maintenance | The last date Cisco releases software maintenance updates or patches (excluding critical security fixes). | ~24 Months after EOL Announcement |
| End of Service Contract Renewal | The final date customers can renew support or service contracts for the product. | ~36 Months after EOL Announcement |
| Last Date of Support / EOSL | Technical support and hardware repair services end. Cisco no longer provides software updates or TAC assistance. | ~60 Months after EOL Announcement |
Why Cisco EOL Policy Matters
Cisco ’s structured EOL process ensures long-term product stability and predictable lifecycle transitions. Customers can continue to receive support and software updates for years after the product’s end-of-sale date.
Planning for Replacement
To avoid service interruptions, review official EOL bulletins and migrate to newer models well before the EOSL date.