Cisco Unified Contact Center Lifecycle Models

Browse 5 Cisco Unified Contact Center model lifecycle records. Open a part number to compare recorded EOL / EOS / EOSL dates, source details, replacement notes, and sourcing options.

View current Cisco Software products
Series summary

Cisco Unified Contact Center model coverage

Brand: Cisco Category: Software Series: Cisco Unified Contact Center
Total models
5
Dated models
5
EOSL range
2023-09-30 to 2025-12-31
Sourcing links
5

Model lifecycle table

Showing 1-5 of 5 models.

View priority models
CCBU-LICENSE

Cisco Unified Contact Center CCBU-LICENSE

EOSL
EOL
2023-09-20
EOS
2023-12-20
EOSL
2025-12-31
CCX-UPG-10M-10-11

Cisco Unified Contact Center CCX-UPG-10M-10-11=

EOSL
EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
CCX-UPG-REC-10-11

Cisco Unified Contact Center CCX-UPG-REC-10-11=

EOSL
EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
CCX10-11U-M-M-PACK

Cisco Unified Contact Center CCX10-11U-M-M-PACK

EOSL
EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
CCX10-11U-R-R-S1

Cisco Unified Contact Center CCX10-11U-R-R-S1

EOSL
EOL
2020-03-12
EOS
2020-09-10
EOSL
2023-09-30
Sourcing path

Availability and replacement options

Use these links to review current product pages, exact SKU matches, replacement checks, and quote requests.

View current Cisco Software products

Product and replacement links

Linked SKU and product paths

No exact SKU or replacement page is available yet. Use the category path to review current products.