Cisco Unified Contact Center CCX-UPG-REC-10-11= EOL Dates
Cisco CCX 10 to 11 UPGRADE - Recording License Major Upgrade EOL & EOSL Dates
SoftwareCategory: Software
Series: Cisco Unified Contact Center
EOSL Date: 2023-09-30
CCX-UPG-REC-10-11= Lifecycle Timeline
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Release Date2017-10-13
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End-of-Life Announcement (EOL)2020-03-12
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End of Sale (EOS)2020-09-10
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End of Service Life (EOSL)2023-09-30
No replacement information has been recorded for this model yet. Please contact your Cisco partner or reseller for a tailored migration plan.
Official Cisco EOL notice
You can view the official Cisco EOL / EOSL bulletin for this product at the link below.
View Official EOL DocumentationCCX-UPG-REC-10-11= EOL Data – Full Overview
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Release Date
- 2017-10-13
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End-of-Life Announcement (EOL)
- 2020-03-12
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End of Sale (EOS)
- 2020-09-10
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End of Service Life (EOSL)
- 2023-09-30
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Application SW – End of Service Contract Renewal
- 2022-12-07
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Application SW – End of SW Maintenance
- 2021-09-10
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Application SW – Last Ship
- 2020-12-09
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Cisco CCX-UPG-REC-10-11= End-of-Life (EOL) & End-of-Sale (EOS) Overview
This page provides the official End-of-Sale (EOS), End-of-Life (EOL) and End of Service Life (EOSL) milestones for Cisco CCX-UPG-REC-10-11=. Use these lifecycle dates to plan hardware replacement, upgrade projects, and migration to newer Cisco platforms before the product is fully discontinued.
By understanding the Cisco CCX-UPG-REC-10-11= EOL / EOSL timeline and support policy, IT managers, resellers and network integrators can renew maintenance contracts on time, reduce unplanned downtime, and choose compatible replacement models that fit their long-term network roadmap.
- Plan EOS / EOL hardware refresh
- Align support contracts with EOSL dates
- Evaluate Cisco replacement & upgrade options