Lifecycle record
A-FLEX-A-HAAC-12X EOL & EOSL Dates
Cisco Attendant Console Advanced HA Version 12
Lifecycle status
End of Support (EOL Completed)
A-FLEX-A-HAAC-12X reached its last date of support on 2025-01-31. Cisco support services are no longer available for this model. Recommended replacement: A-FLEX-CUAC-A-HA.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2021-07-15 |
|---|---|
| End of Sale (EOS) | 2022-01-13 |
| End of Service Life (EOSL) | 2025-01-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unified Attendant Console |
| Part Number | A-FLEX-A-HAAC-12X |
| Release Date | - |
| Replacement Part Number | A-FLEX-CUAC-A-HA |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Date Of Support: HW | 2025-01-31 |
|---|---|
| Official EOL Notice | View Official EOL Documentation |
| Notes | The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals. The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support. |
| End Of Change/Renewal Date: Subscription | 2022-01-13 |
More Cisco Unified Attendant Console EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| A-FLEX-A-AC-11X | Cisco Attendant Console Advanced Version 11 | 2021-07-15 | 2022-01-13 |
| A-FLEX-A-AC-12X | Cisco Attendant Console Advanced Version 12 | 2021-07-15 | 2022-01-13 |
| A-FLEX-A-HAAC-11X | Cisco Attendant Console Advanced HA Version 11 | 2021-07-15 | 2022-01-13 |
| A-FLEX-S-AC-11X | Cisco Attendant Console Standard Version 11 | 2021-07-15 | 2022-01-13 |
| A-FLEX-S-AC-12X | Cisco Attendant Console Standard Version 12 | 2021-07-15 | 2022-01-13 |
| CUAC-ADV-11-K9 | Cisco Unified Attendant Console Advanced | 2015-01-31 | 2015-07-31 |
| CUAC10X-STND-NFR | Cisco Unified Attendant Console Standard 10.x NFR Lic | 2021-07-15 | 2021-10-30 |
| CUAC11ADV-U-AC | Cisco Unified Att Console Advanced Upg to 11.x | 2021-07-15 | 2021-10-30 |