Lifecycle record

A-FLEX-A-HAAC-12X EOL & EOSL Dates

Cisco Attendant Console Advanced HA Version 12

Lifecycle status

End of Support (EOL Completed)

A-FLEX-A-HAAC-12X reached its last date of support on 2025-01-31. Cisco support services are no longer available for this model. Recommended replacement: A-FLEX-CUAC-A-HA.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2021-07-15
End of Sale (EOS) 2022-01-13
End of Service Life (EOSL) 2025-01-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Unified Attendant Console
Part Number A-FLEX-A-HAAC-12X
Release Date -
Replacement Part Number A-FLEX-CUAC-A-HA

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2021-07-15


  • End of Sale (EOS)
    2022-01-13


  • Last Date of Support
    2025-01-31


  • End of Service Life (EOSL)
    2025-01-31

Additional Information

Support milestones and the official source recorded for this model.

Last Date Of Support: HW 2025-01-31
Official EOL Notice View Official EOL Documentation
Notes The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals. The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.
End Of Change/Renewal Date: Subscription 2022-01-13

More Cisco Unified Attendant Console EOL Dates

Part Number Product Name EOL Announcement End of Sale
A-FLEX-A-AC-11X Cisco Attendant Console Advanced Version 11 2021-07-15 2022-01-13
A-FLEX-A-AC-12X Cisco Attendant Console Advanced Version 12 2021-07-15 2022-01-13
A-FLEX-A-HAAC-11X Cisco Attendant Console Advanced HA Version 11 2021-07-15 2022-01-13
A-FLEX-S-AC-11X Cisco Attendant Console Standard Version 11 2021-07-15 2022-01-13
A-FLEX-S-AC-12X Cisco Attendant Console Standard Version 12 2021-07-15 2022-01-13
CUAC-ADV-11-K9 Cisco Unified Attendant Console Advanced 2015-01-31 2015-07-31
CUAC10X-STND-NFR Cisco Unified Attendant Console Standard 10.x NFR Lic 2021-07-15 2021-10-30
CUAC11ADV-U-AC Cisco Unified Att Console Advanced Upg to 11.x 2021-07-15 2021-10-30