Lifecycle record

A-FLEX-P-ER-12X EOL & EOSL Dates

Cisco Emergency Responder v12 License (1)

Lifecycle status

In EOSL Phase

A-FLEX-P-ER-12X reached its last date of support on 2025-08-31. Cisco support services are no longer available for this model.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2023-03-01
End of Sale (EOS) 2023-08-31
End of Service Life (EOSL) 2025-08-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco On-premises Calling applications 12.5
Part Number A-FLEX-P-ER-12X
Release Date 2018-12-20
Replacement Part Number N/A

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • Release Date
    2018-12-20


  • End-of-Life Announcement (EOL)
    2023-03-01


  • End of Sale (EOS)
    2023-08-31


  • End of SW Maintenance
    2024-08-31


  • End of Service Life (EOSL)
    2025-08-31

Additional Information

Support milestones and the official source recorded for this model.

End Of SW Maintenance Releases Date: HW 2024-08-31
Official EOL Notice View Official EOL Documentation
Notes *The requested subscription start date needs to be on or before the End of Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals. **The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.
End Of Change/Renewal Date*: Subscription 2025-08-31

More Cisco On-premises Calling applications 12.5 EOL Dates

Part Number Product Name EOL Announcement End of Sale
A-FLEX-CLD-AAC-12 Cisco Attendant Console-Advanced High Availability License 2023-03-01 2023-08-31
A-FLEX-CLD-HA-12 Cisco Attendant Console-Advanced High Availability Server 2023-03-01 2023-08-31
A-FLEX-ER-12X-K9 Cisco Emergency Responder SW Bundle v12 (1) 2023-03-01 2023-08-31
A-FLEX-P-COMMON12X Cisco Common Area v12 License (1) 2023-03-01 2023-08-31
A-FLEX-P-ESS-12X Cisco Essential v12 License (1) 2023-03-01 2023-08-31
A-FLEX-P-TPRM-12X Cisco Telepresence Room v12 License (1) 2023-03-01 2023-08-31
A-FLEX-P-UCM-12X Cisco Unified Communications Manager v12 License (1) 2023-03-01 2023-08-31
A-FLEX-P-UCXN-12X Cisco Unity Connection v12 License 2023-03-01 2023-08-31