Lifecycle record

CCEH-CADKIT90-K9 EOL & EOSL Dates

Cisco Media Kit for Cisco Agent Desktop 9.0

Lifecycle status

End of Support (EOL Completed)

CCEH-CADKIT90-K9 reached its last date of support on 2018-03-31. Cisco support services are no longer available for this model. Recommended replacement: CCEH-CADKIT100-K9.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2014-09-28
End of Sale (EOS) 2015-03-29
End of Service Life (EOSL) 2018-03-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Agent Desktop
Part Number CCEH-CADKIT90-K9
Release Date 2012-12-21
Replacement Part Number CCEH-CADKIT100-K9
Replacement Product Name Media Kit for Cisco Agent Desktop 10.0

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • Release Date
    2012-12-21


  • End-of-Life Announcement (EOL)
    2014-09-28


  • End of Sale (EOS)
    2015-03-29


  • Last Ship Date
    2015-06-27


  • End of SW Maintenance
    2016-03-28


  • End of Service Contract Renewal
    2017-06-24


  • Last Date of Support
    2018-03-31


  • End of Service Life (EOSL)
    2018-03-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2015-06-27
End Of New Service Attachment Date: HW 2016-03-28
End Of SW Maintenance Releases Date: HW 2016-03-28
End Of Service Contract Renewal Date: HW 2017-06-24
Last Date Of Support: HW 2018-03-31
Official EOL Notice View Official EOL Documentation