Lifecycle record

CEM-AGT EOL & EOSL Dates

Cisco CEM Agent License

Lifecycle status

End of Support (EOL Completed)

CEM-AGT reached its last date of support on 2018-03-31. Cisco support services are no longer available for this model.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2014-09-28
End of Sale (EOS) 2015-03-29
End of Service Life (EOSL) 2018-03-31
Manufacturer Cisco
Category Software
Product Series Cisco E-Mail Manager
Part Number CEM-AGT
Release Date -
Replacement Part Number N/A
Replacement Product Name Cisco Unified E-Mail Interaction Manager

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2014-09-28


  • End of Sale (EOS)
    2015-03-29


  • Last Ship Date
    2015-06-27


  • End of SW Maintenance
    2016-03-28


  • End of Service Contract Renewal
    2017-06-24


  • Last Date of Support
    2018-03-31


  • End of Service Life (EOSL)
    2018-03-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2015-06-27
End Of New Service Attachment Date: HW 2016-03-28
End Of SW Maintenance Releases Date: HW 2016-03-28
End Of Service Contract Renewal Date: HW 2017-06-24
Last Date Of Support: HW 2018-03-31
Official EOL Notice View Official EOL Documentation

More Cisco E-Mail Manager EOL Dates

Part Number Product Name EOL Announcement End of Sale
CCS-CCS-ADV-T1-L Cisco Complex Agent, Minimum 1 2014-09-28 2015-03-29
CCS-CCS-ADV-T100-L Cisco Complex Agent, Minimum 100 2014-09-28 2015-03-29
CCS-CCS-CHT-T1-L Cisco Text Chat Agent, Minimum 1 2014-09-28 2015-03-29
CCS-CCS-CHT-T100-L Cisco Text Chat Agent, Minimum 100 2014-09-28 2015-03-29
CCS-CMBAGT-T1-L Cisco Media Blender Agent, Minimum 1 2014-09-28 2015-03-29
CCS-CMBAGT-T400-L Cisco Media Blender Agent, Minimum 400 2014-09-28 2015-03-29
CEM-AGT-CH5 Cisco CEM 5 Agent Channel Bundle 2014-09-28 2015-03-29
CEM-AGT-LC Cisco CEM Agent License Certificate 2014-09-28 2015-03-29