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Series lifecycle table

Cisco ICMH and HCS Legacy EOL List

This table tracks end-of-life milestones for 40 Cisco ICMH and HCS Legacy part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco ICMH and HCS Legacy family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2021-05-31 to 2021-05-31. Open any part number for source details, replacement fields, and current availability options.

40 products

Cisco ICMH and HCS Legacy Series

Total Products: 40 | Page 1 of 2

Cisco / Cisco ICMH and HCS Legacy
HCS-CC-IVR-RPT-SVR

Cisco HCS-CC IVR Report Server

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-IVR-RYLTY

Cisco HCS-CC IVR PORT ROYALTY

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-MEDIA-10

Cisco HCS-CC Contact Center 10.0 Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-MEDIA-90

Cisco HCS-CC Contact Center Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-MEDIA-92

Cisco HCS-CC Contact Center 9.2 Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-10

Cisco HCS-CC Upgrade Contact Center 10.0 Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-100

Cisco HCS-CC Upgrade Contact Center 10.0 Upgrade Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-105

Cisco HCS-CC Upgrade Contact Center 10.5 Upgrade Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-11

Cisco HCS-CC Upgrade Contact Center 11.0 Upgrade Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-115

Cisco HCS-CC Upgrade Contact Center 115 Upgrade Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-90

Cisco HCS-CC Contact Center Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HCS-CC-PUT-92

Cisco HCS-CC Upgrade Contact Center 9.2 Media Set

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HOSTED-BUNDLE

Cisco ICM-IPCC Hosted Bundle

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
HOSTED-MEDIAKIT

Cisco Hosted Media Kit

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
ICMH-ASTDGT-T3-L

Cisco ICM HOSTED STANDARD AGENT - TIER 3

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
ICMH-BLINDXFER

Cisco ICM HOSTED BLIND TRANSFER

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
ICMH-IVRPRT-LC

Cisco ICM HOSTED THIRD PARTY IVR LICENSES

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
ICMH-IVRPRT-T3-L

Cisco ICM HOSTED THIRD PARTY IVR PORT - TIER 3

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
ICMH-IVRPRT-T4-L

Cisco ICM HOSTED THIRD PARTY IVR PORT - TIER 4

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
Cisco / Cisco ICMH and HCS Legacy
ICMH-IVRPRT-T5-L

Cisco ICM HOSTED THIRD PARTY IVR PORT - TIER 5

EOL
2017-11-08
EOS
2018-05-09
EOSL
2021-05-31
2