Cisco Intelligent Contact Manager – EOL / EOSL
Series Overview
- Brand
- Cisco
- Category
- Software
- Series
- Cisco Intelligent Contact Manager
- Total Models
- 27
Lifecycle Notes
We summarize official Cisco EOL bulletins for quick planning. Use the milestones below to align maintenance windows and budget.
-
1
EOL — Announcement — plan upgrade in advance.
-
2
EOS — End of sale — confirm last order and stock.
-
3
EOSL — End of support — schedule replacement.
Always verify dates with official Cisco notices; minor revisions may occur.
Models in this Series
Showing 1–20
of 27 items
| Part Number | Product Name | EOL Announcement | EOS | EOSL |
|---|---|---|---|---|
| ICM-PLR-LIC= | Cisco Intelligent Contact Manager ICM-PLR-LIC= | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-AGENTS | Cisco Intelligent Contact Manager ICME-AGENTS | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-BUNDLE | Cisco Intelligent Contact Manager ICME-BUNDLE | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-CTITOOLKIT-SL | Cisco Intelligent Contact Manager ICME-CTITOOLKIT-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-CTTOOLKIT-NPS | Cisco Intelligent Contact Manager ICME-CTTOOLKIT-NPS | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-ENT-NPS | Cisco Intelligent Contact Manager ICME-ENT-NPS | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-IVRPRT-LC | Cisco Intelligent Contact Manager ICME-IVRPRT-LC | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-IVRPRT-NPS | Cisco Intelligent Contact Manager ICME-IVRPRT-NPS | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-IVRPRT-T1-SL | Cisco Intelligent Contact Manager ICME-IVRPRT-T1-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-IVRPRT-T2-SL | Cisco Intelligent Contact Manager ICME-IVRPRT-T2-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-IVRPRT-T3-SL | Cisco Intelligent Contact Manager ICME-IVRPRT-T3-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-IVRPRT-T4-SL | Cisco Intelligent Contact Manager ICME-IVRPRT-T4-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-PG | Cisco Intelligent Contact Manager ICME-PG | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-PG-04-NPS | Cisco Intelligent Contact Manager ICME-PG-04-NPS | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-PG-04-SL | Cisco Intelligent Contact Manager ICME-PG-04-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-PG-05-SL | Cisco Intelligent Contact Manager ICME-PG-05-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-NPS | Cisco Intelligent Contact Manager ICME-REGAGT-NPS | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T1-SL | Cisco Intelligent Contact Manager ICME-REGAGT-T1-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T2-SL | Cisco Intelligent Contact Manager ICME-REGAGT-T2-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| ICME-REGAGT-T3-SL | Cisco Intelligent Contact Manager ICME-REGAGT-T3-SL | 2023-09-20 | 2023-12-20 | 2025-12-31 |