Lifecycle record

CM9-X-K9-NFR EOL & EOSL Dates

Cisco SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room

Lifecycle status

In EOSL Phase

CM9-X-K9-NFR reached its last date of support on 2018-12-31. Cisco support services are no longer available for this model. Recommended replacement: CM10-X-K9-NFR.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2015-06-30
End of Sale (EOS) 2015-12-29
End of Service Life (EOSL) 2018-12-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Unified Communications Manager 9.X
Part Number CM9-X-K9-NFR
Model Number CM9.X-K9-NFR
Release Date 2012-01-20
Replacement Part Number CM10-X-K9-NFR
Replacement Product Name SW CM 10.X Not For Resale, 20 CUWL PRO, 5 TP Room, 100 CER

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • Release Date
    2012-01-20


  • End-of-Life Announcement (EOL)
    2015-06-30


  • End of Sale (EOS)
    2015-12-29


  • Last Ship Date
    2016-03-28


  • End of SW Maintenance
    2017-03-31


  • End of Service Contract Renewal
    2018-03-26


  • End of Service Life (EOSL)
    2018-12-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2016-03-28
End Of New Service Attachment Date: HW 2016-12-28
End Of SW Maintenance Releases Date: HW 2017-03-31
End Of Service Contract Renewal Date: HW 2018-03-26
Official EOL Notice View Official EOL Documentation

More Cisco Unified Communications Manager 9.X EOL Dates

Part Number Product Name EOL Announcement End of Sale
CM9-X-K9-LAB Cisco SW CM 9.X Lab Only, 20 CUWL PRO, 5 TP Room 2015-06-30 2015-12-29
CUCM-VERS-9-X Cisco CUCM Software Version 9.X 2015-06-30 2015-12-29
CUCM-VERS-9-X-XU Cisco CUCM Software Version 9.X Unrestricted 2015-06-30 2015-12-29
LIC-CUCM-9X-BAS-A Cisco UC Manager-9.x Basic Single User License 2017-08-01 2018-01-30
LIC-CUCM-9X-BAS-B Cisco UC Manager-9.x Basic Single User-1K to 10K 2015-08-02 2016-01-31
LIC-CUCM-9X-BAS-C Cisco UC Manager-9.x Basic Single User-Over 10K 2015-08-02 2016-01-31
LIC-CUCM-9X-ENH-A Cisco UC Manager-9.x Enhanced Single User License 2017-08-01 2018-01-30
LIC-CUCM-9X-ENH-B Cisco UC Manager-9.x Enhanced Single User-1K to 10K 2015-08-02 2016-01-31