Lifecycle record
CTI-AGT-T1000-L EOL & EOSL Dates
Cisco CTI Agent minimum 1000
Lifecycle status
In EOSL Phase
CTI-AGT-T1000-L reached its last date of support on 2021-07-31. Cisco support services are no longer available for this model.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2018-01-05 |
|---|---|
| End of Sale (EOS) | 2018-07-06 |
| End of Service Life (EOSL) | 2021-07-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco CTI Agent |
| Part Number | CTI-AGT-T1000-L |
| Release Date | - |
| Replacement Part Number | N/A |
| Replacement Product Name | Cisco Finesse |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2018-10-04 |
|---|---|
| End Of New Service Attachment Date: HW | 2019-07-06 |
| End Of SW Maintenance Releases Date: HW | 2019-07-06 |
| End Of Service Contract Renewal Date: HW | 2020-10-01 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco CTI Agent EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CTI-AGT-BUND-L | Cisco Top level CTI AGENT (no charge agents) | 2018-01-05 | 2018-07-06 |
| CTI-AGT-T1-L | Cisco CTI Agent minimum 1 | 2018-01-05 | 2018-07-06 |
| CTI-AGT-T100-L | Cisco CTI Agent minimum 100 | 2018-01-05 | 2018-07-06 |
| CTI-AGT-T2500-L | Cisco CTI Agent minimum 2500 | 2018-01-05 | 2018-07-06 |
| CTI-AGT-T400-L | Cisco CTI Agent minimum 400 | 2018-01-05 | 2018-07-06 |
| CTI-AGT-T6000-L | Cisco CTI Agent minimum 6000 | 2018-01-05 | 2018-07-06 |
| CTI-AGTSTD-T1-L | Cisco CTI Agent Tier 1-199 Agents | 2018-01-05 | 2018-07-06 |
| CTI-AGTSTD-T100-L | Cisco CTI Agent Tier 100-399 | 2018-01-05 | 2018-07-06 |