Lifecycle record
CTI-AGTCTD-T2500-L EOL & EOSL Dates
Cisco Toolkit Desktop minimum 2500
Lifecycle status
In EOSL Phase
CTI-AGTCTD-T2500-L reached its last date of support on 2021-07-31. Cisco support services are no longer available for this model.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2018-01-05 |
|---|---|
| End of Sale (EOS) | 2018-07-06 |
| End of Service Life (EOSL) | 2021-07-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Toolkit Desktop |
| Part Number | CTI-AGTCTD-T2500-L |
| Release Date | - |
| Replacement Part Number | N/A |
| Replacement Product Name | Cisco Finesse |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2018-10-04 |
|---|---|
| End Of New Service Attachment Date: HW | 2019-07-06 |
| End Of SW Maintenance Releases Date: HW | 2019-07-06 |
| End Of Service Contract Renewal Date: HW | 2020-10-01 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Toolkit Desktop EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CTI-AGTCTD-BUND-L | Cisco Toolkit Desktop (no charge agents) | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T1-L | Cisco Toolkit Desktop Tier 1-199 Agents | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T100-L | Cisco Toolkit Desktop minimum 100 | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T1000-L | Cisco Toolkit Desktop minimum 1000 | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T200-L | Cisco Toolkit Desktop License - 200 to 499 | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T400-L | Cisco Toolkit Desktop minimum 400 | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T500-L | Cisco Toolkit Desktop License - 500 to 999 | 2018-01-05 | 2018-07-06 |
| CTI-AGTCTD-T6000-L | Cisco Toolkit Desktop minimum 6000 | 2018-01-05 | 2018-07-06 |