Lifecycle record
CTS-SX20-PHD2-5-K9 EOL & EOSL Dates
Cisco TelePresence SX20 Quick Set with 2.5x Camera
Lifecycle status
End of Support (EOL Completed)
CTS-SX20-PHD2-5-K9 reached its last date of support on 2021-04-30. Cisco support services are no longer available for this model. Recommended replacement: CTSSX20PHD4XK9-CTSSX10K9.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2015-10-30 |
|---|---|
| End of Sale (EOS) | 2016-04-29 |
| End of Service Life (EOSL) | 2021-04-30 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Telepresence Quick Set |
| Part Number | CTS-SX20-PHD2-5-K9 |
| Model Number | CTS-SX20-PHD2.5-K9 |
| Release Date | 2010-06-01 |
| Replacement Part Number | CTSSX20PHD4XK9-CTSSX10K9 |
| Replacement Product Name | Cisco TelePresence SX20 Quick Set / Cisco TelePresence SX10 Quick Set |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2016-07-28 |
|---|---|
| End Of New Service Attachment Date: HW | 2017-04-29 |
| End Of Routine Failure Analysis Date: HW | 2017-04-29 |
| End Of Vulnerability/Security Support: HW | 2021-04-30 |
| End Of Service Contract Renewal Date: HW | 2020-07-25 |
| Last Date Of Support: HW | 2021-04-30 |
| Official EOL Notice | View Official EOL Documentation |
| Last Date Of Cloud Support: HW | 2021-04-30 |
More Cisco Telepresence Quick Set EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CTS-CAM-P40 | Cisco Precision 40 Camera with 8x zoom (spare) | 2017-11-04 | 2018-02-03 |