Lifecycle record
CUCM-VERS-12-0 EOL & EOSL Dates
Cisco CUCM Software version 12.0
Lifecycle status
In EOSL Phase
CUCM-VERS-12-0 reached its last date of support on 2023-08-31. Cisco support services are no longer available for this model. Recommended replacement: CUCM-VERS-12-5.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2020-02-17 |
|---|---|
| End of Sale (EOS) | 2020-08-17 |
| End of Service Life (EOSL) | 2023-08-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unified Communications Manager |
| Part Number | CUCM-VERS-12-0 |
| Model Number | CUCM-VERS-12.0 |
| Release Date | 2018-05-15 |
| Replacement Part Number | CUCM-VERS-12-5 |
| Replacement Product Name | Cisco CUCM Software version 12.5 |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2020-11-15 |
|---|---|
| End Of New Service Attachment Date: HW | 2021-08-17 |
| End Of SW Maintenance Releases Date: HW | 2021-08-17 |
| End Of Service Contract Renewal Date: HW | 2022-11-13 |
| Official EOL Notice | View Official EOL Documentation |
| Notes | HW = Hardware OS SW = Operating System Software App. SW = Application Software |
More Cisco Unified Communications Manager EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CALL-SW-14-X-K9 | Cisco PS Calling for EMEAR - Software Version 14 | 2024-10-07 | 2025-04-07 |
| CALL-SW-14-X-XU-K9 | Cisco PS Calling for EMEAR - Software Version 14 XU | 2024-10-07 | 2025-04-07 |
| CM10-X-K9-LAB | Cisco SW CM 10.X Lab Only, 20 CUWL PRO, 5 TP Room | 2019-01-01 | 2019-07-02 |
| CM10-X-K9-NFR | Cisco SW CM 10.X Not For Resale, 20 CUWL PRO, 5 TP Room, 100 CER | 2019-01-01 | 2019-07-02 |
| CM11-5-K9-LAB | Cisco SW CM/SME 11.5 Lab Only, 20 CUWL PRO, 5 TP Room | 2023-03-01 | 2023-08-30 |
| CM12-0-K9-LAB | Cisco SW CM/SME 12.0 Lab Only, 20 CUWL, 5 TP Room, 50 CER | 2020-02-17 | 2020-08-17 |
| CM12-0-K9-NFR | Cisco SW CM/SME 12.0 Not for Resale, 20 CUWL, 5 TP Room, 100 CER | 2020-02-17 | 2020-08-17 |
| CM12-5-K9-LAB | Cisco SW CM/SME 12.5 Lab Only, 20 CUWL, 5 TP Room, 50 CER | 2023-03-01 | 2023-08-30 |