Lifecycle record
CUE-VM EOL & EOSL Dates
Cisco Unity Express v9.x - 1 Voice Mailbox(E-Delivery Smart)
Lifecycle status
In EOSL Phase
CUE-VM reached its last date of support on 2022-12-31. Cisco support services are no longer available for this model. Recommended replacement: CUE10-VM.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2019-06-21 |
|---|---|
| End of Sale (EOS) | 2019-12-20 |
| End of Service Life (EOSL) | 2022-12-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unity Express |
| Part Number | CUE-VM |
| Release Date | - |
| Replacement Part Number | CUE10-VM |
| Replacement Product Name | Cisco Unity Express v10.x: 1 Voice Mailbox (Smart license) |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2020-03-19 |
|---|---|
| End Of New Service Attachment Date: HW | 2020-12-19 |
| End Of SW Maintenance Releases Date: HW | 2020-12-19 |
| End Of Service Contract Renewal Date: HW | 2022-03-17 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Unity Express EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| A-FLEX-CUE-IVR | Cisco Unity Express with Interactive Voice Response (1) | 2020-04-30 | 2020-10-29 |
| A-FLEX-CUE-VM | Cisco Unity Express with VoiceMail (1) | 2020-04-30 | 2020-10-29 |
| A-FLEX-CUEIVR | Cisco Unity Express with Interactive Voice Response (1) | 2020-04-30 | 2020-10-29 |
| A-FLEX-CUEVM | Cisco Unity Express with VoiceMail (1) | 2020-04-30 | 2020-10-29 |
| A-HST-LIC-CUE-IVR | Cisco New Flex Hosted specific term-based billing PID for CUE-IVR | 2020-04-30 | 2020-10-29 |
| A-HST-LIC-CUE-VM | Cisco New Flex Hosted specific term-based billing PID for CUE-VM | 2020-04-30 | 2020-10-29 |
| A-PRM-LIC-CUE-IVR | Cisco Flex On Prem specific term-based billing PID for CUE-IVR | 2020-04-30 | 2020-10-29 |
| A-PRM-LIC-CUE-VM | Cisco Flex On Prem specific term-based billing PID for CUE-VM | 2020-04-30 | 2020-10-29 |