Lifecycle record

HCS-10X-PC-MASS EOL & EOSL Dates

Cisco HCS 10.x Prime Collaboration Mass Endpoint License

Lifecycle status

In EOSL Phase

HCS-10X-PC-MASS reached its last date of support on 2022-07-31. Cisco support services are no longer available for this model. Recommended replacement: HCS-11X-PC-MASS.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2019-07-02
End of Sale (EOS) 2019-07-02
End of Service Life (EOSL) 2022-07-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco HCS 10.X
Part Number HCS-10X-PC-MASS
Release Date -
Replacement Part Number HCS-11X-PC-MASS
Replacement Product Name HCS 11.x Prime Collaboration Mass Endpoint License

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2019-07-02


  • End of Sale (EOS)
    2019-07-02


  • Last Ship Date
    2019-09-30


  • End of SW Maintenance
    2020-07-01


  • End of Service Contract Renewal
    2021-09-27


  • End of Service Life (EOSL)
    2022-07-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2019-09-30
End Of New Service Attachment Date: HW 2020-07-01
End Of SW Maintenance Releases Date: HW 2020-07-01
End Of Service Contract Renewal Date: HW 2021-09-27
Official EOL Notice View Official EOL Documentation

More Cisco HCS 10.X EOL Dates

Part Number Product Name EOL Announcement End of Sale
HCS-10X-ASW-K9-PAK Cisco PAK for licensing Prime Collaboration Assurance for HCS 2019-07-02 2019-07-02
HCS-10X-K9-PAK Cisco HCS PAK for 10.0 Licensing + SW Kit 2019-07-02 2019-07-02
HCS-10X-K9-XU-PAK Cisco HCS PAK for 10.x Licensing + SW Kit - Export Unrestricted 2019-07-02 2019-07-02
HCS-10X-PC-MASS-90 Cisco HCS 10.x Prime Collaboration Mass Endpoint License-NFR 2019-07-02 2019-07-02
HCS-10X-SME-LAB Cisco HCS SME 10.x Lab Bundle 2019-07-02 2019-07-02
HCS-10X-TP-ROOM Cisco HCS UCM 10.x TP Room License 2019-07-02 2019-07-02
HCS-10X-UCM-LAB Cisco HCS UCM 10.x Lab Bundle 2019-07-02 2019-07-02
HCS-TP-ROOM-10X Cisco HCS TelePresence Room License 2019-07-02 2019-07-02