Lifecycle record

JABBER-IM-RTU EOL & EOSL Dates

Cisco Jabber for Everyone Right to Use

Lifecycle status

In EOSL Phase

JABBER-IM-RTU reached its last date of support on 2026-10-31. Cisco support services are no longer available for this model. Recommended replacement: A-FLEX-3.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2021-04-15
End of Sale (EOS) 2021-10-14
End of Service Life (EOSL) 2026-10-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Jabber
Part Number JABBER-IM-RTU
Release Date -
Replacement Part Number A-FLEX-3
Replacement Product Name Webex App

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2021-04-15


  • End of Sale (EOS)
    2021-10-14


  • Last Ship Date
    2022-01-12


  • End of SW Maintenance
    2022-10-14


  • End of Service Contract Renewal
    2026-01-09


  • End of Service Life (EOSL)
    2026-10-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2022-01-12
End Of New Service Attachment Date: HW 2022-10-14
End Of SW Maintenance Releases Date: HW 2022-10-14
End Of Service Contract Renewal Date: HW 2026-01-09
Official EOL Notice View Official EOL Documentation

More Cisco Jabber EOL Dates

Part Number Product Name EOL Announcement End of Sale
CISCO-JABBER-FOR-WINDOWS-AND-MAC-11-0-X Cisco Jabber for Windows and Mac 11.0.x 2017-03-16 2017-03-16
CISCO-JABBER-FOR-WINDOWS-AND-MAC-11-1-X Cisco Jabber for Windows and Mac 11.1.x 2017-03-16 2017-03-16
JAB-ADR-CLNT-UCM Cisco Jabber for Android UCM Only 2021-04-15 2021-10-14
JAB-ADR-RTU Cisco Jabber for Android Right to Use 2021-04-15 2021-10-14
JAB-GUEST-RTU-K9 Cisco Jabber Guest Right to Use 2021-04-15 2021-10-14
JAB-IPAD-RTU Cisco Jabber for iPad Right to Use 2021-04-15 2021-10-14
JAB-IPH-CLNT-UCM Cisco Jabber for iPhone UCM Only 2021-04-15 2021-10-14
JAB-IPH-RTU Cisco Jabber for iPhone Right to Use 2021-04-15 2021-10-14