Lifecycle record

R-PC12-1-PRSW-K9 EOL & EOSL Dates

Cisco Prime Collaboration 12.1 Provisioning Software and base Lic

Lifecycle status

End of Support (EOL Completed)

R-PC12-1-PRSW-K9 reached its last date of support on 2021-08-31. Cisco support services are no longer available for this model. Recommended replacement: R-PC12-4-PRSW-K9.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2018-02-06
End of Sale (EOS) 2018-08-07
End of Service Life (EOSL) 2021-08-31
Manufacturer Cisco
Category Software
Product Series Cisco Prime Collaboration Provisioning
Part Number R-PC12-1-PRSW-K9
Model Number R-PC12.1-PRSW-K9=
Release Date -
Replacement Part Number R-PC12-4-PRSW-K9
Replacement Product Name Cisco Prime Collaboration 12.4 Provisioning Software and base Lic

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2018-02-06


  • End of Sale (EOS)
    2018-08-07


  • Last Ship Date
    2018-11-05


  • End of SW Maintenance
    2019-08-07


  • End of Service Contract Renewal
    2020-11-02


  • Last Date of Support
    2021-08-31


  • End of Service Life (EOSL)
    2021-08-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2018-11-05
End Of New Service Attachment Date: HW 2019-08-07
End Of SW Maintenance Releases Date: HW 2019-08-07
End Of Service Contract Renewal Date: HW 2020-11-02
Last Date Of Support: HW 2021-08-31
Official EOL Notice View Official EOL Documentation

More Cisco Prime Collaboration Provisioning EOL Dates

Part Number Product Name EOL Announcement End of Sale
R-PC11-6-PRSW-K9 Cisco Prime Collaboration 11.6 Provisioning Software and base Lic 2017-05-10 2017-11-08
R-PC11-6-PRSWU-K9 Cisco Prime Collab 11.6 Provisioning Upg SW Image and Lic on PUT 2017-05-10 2017-11-08
R-PC12-1-PRSWU-K9 Cisco Prime Collab 12.1 Provisioning Upg SW Image and Lic on PUT 2018-02-06 2018-08-07
R-PC12-2-PRSW-K9 Cisco Prime Collaboration 12.2 Provisioning Software and base Lic 2018-02-06 2018-08-07
R-PC12-2-PRSWU-K9 Cisco Prime Collab 12.2 Provisioning Upg SW Image and Lic on PUT 2018-02-06 2018-08-07
R-PC12-3-PRSW-K9 Cisco Prime Collaboration 12.3 Provisioning Software and base Lic 2018-02-06 2018-08-07
R-PC12-3-PRSWU-K9 Cisco Prime Collab 12.3 Provisioning Upg SW Image and Lic on PUT 2018-02-06 2018-08-07
R-PC12-4-PRSW-K9 Cisco Prime Collaboration 12.4 Provisioning Software and base Lic 2018-05-31 2018-11-29