Lifecycle record

SCUE-AIM-7-2-K9 EOL & EOSL Dates

Cisco Unity Express base release - 7.2

Lifecycle status

In EOSL Phase

SCUE-AIM-7-2-K9 reached its last date of support on 2021-11-30. Cisco support services are no longer available for this model.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2018-05-29
End of Sale (EOS) 2018-11-27
End of Service Life (EOSL) 2021-11-30
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Unity Express
Part Number SCUE-AIM-7-2-K9
Model Number SCUE-AIM-7.2-K9
Release Date -
Replacement Part Number N/A
Replacement Product Name virtualized Cisco Unity Express (vCUE) version 9.0 or above

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2018-05-29


  • End of Sale (EOS)
    2018-11-27


  • Last Ship Date
    2019-02-25


  • End of SW Maintenance
    2019-11-27


  • End of Service Contract Renewal
    2021-02-22


  • End of Service Life (EOSL)
    2021-11-30

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2019-02-25
End Of New Service Attachment Date: HW 2019-11-27
End Of SW Maintenance Releases Date: HW 2019-11-27
End Of Service Contract Renewal Date: HW 2021-02-22
Official EOL Notice View Official EOL Documentation

More Cisco Unity Express EOL Dates

Part Number Product Name EOL Announcement End of Sale
A-FLEX-CUE-IVR Cisco Unity Express with Interactive Voice Response (1) 2020-04-30 2020-10-29
A-FLEX-CUE-VM Cisco Unity Express with VoiceMail (1) 2020-04-30 2020-10-29
A-FLEX-CUEIVR Cisco Unity Express with Interactive Voice Response (1) 2020-04-30 2020-10-29
A-FLEX-CUEVM Cisco Unity Express with VoiceMail (1) 2020-04-30 2020-10-29
A-HST-LIC-CUE-IVR Cisco New Flex Hosted specific term-based billing PID for CUE-IVR 2020-04-30 2020-10-29
A-HST-LIC-CUE-VM Cisco New Flex Hosted specific term-based billing PID for CUE-VM 2020-04-30 2020-10-29
A-PRM-LIC-CUE-IVR Cisco Flex On Prem specific term-based billing PID for CUE-IVR 2020-04-30 2020-10-29
A-PRM-LIC-CUE-VM Cisco Flex On Prem specific term-based billing PID for CUE-VM 2020-04-30 2020-10-29