Lifecycle record

SME-12-0-K9-UPG EOL & EOSL Dates

Cisco SW Upgrade to SME 12.0 for SWSS

Lifecycle status

In EOSL Phase

SME-12-0-K9-UPG reached its last date of support on 2023-08-31. Cisco support services are no longer available for this model. Recommended replacement: SME-12-5-K9-UPG.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2020-02-17
End of Sale (EOS) 2020-08-17
End of Service Life (EOSL) 2023-08-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Session Management Edition
Part Number SME-12-0-K9-UPG
Model Number SME-12.0-K9-UPG=
Release Date 2018-05-15
Replacement Part Number SME-12-5-K9-UPG
Replacement Product Name Cisco SW Upgrade to SME 12.5 for SWSS

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • Release Date
    2018-05-15


  • End-of-Life Announcement (EOL)
    2020-02-17


  • End of Sale (EOS)
    2020-08-17


  • Last Ship Date
    2020-11-15


  • End of SW Maintenance
    2021-08-17


  • End of Service Contract Renewal
    2022-11-13


  • End of Service Life (EOSL)
    2023-08-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2020-11-15
End Of New Service Attachment Date: HW 2021-08-17
End Of SW Maintenance Releases Date: HW 2021-08-17
End Of Service Contract Renewal Date: HW 2022-11-13
Official EOL Notice View Official EOL Documentation
Notes HW = Hardware OS SW = Operating System Software App. SW = Application Software

More Cisco Session Management Edition EOL Dates

Part Number Product Name EOL Announcement End of Sale
SME-VERS-12-0 Cisco SME Software Version 12 2020-02-17 2020-08-17