Lifecycle record
SPA502G-XU EOL & EOSL Dates
Cisco 1 Line IP Phone With Display, PoE, PC Port- Crypto Disabled
Lifecycle status
In EOSL Phase
SPA502G-XU reached its last date of support on 2025-05-31. Cisco support services are no longer available for this model. Recommended replacement: CP-6821-3PCC-XU.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2019-12-02 |
|---|---|
| End of Sale (EOS) | 2020-06-01 |
| End of Service Life (EOSL) | 2025-05-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Small Business SPA500 |
| Part Number | SPA502G-XU |
| Release Date | - |
| Replacement Part Number | CP-6821-3PCC-XU |
| Replacement Product Name | Cisco IP Phone 6821 with MPP Firmware for Russia |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2020-08-30 |
|---|---|
| End Of New Service Attachment Date: HW | 2021-06-01 |
| End Of SW Maintenance Releases Date: HW | 2020-06-01 |
| End Of Routine Failure Analysis Date: HW | 2021-06-01 |
| End Of Vulnerability/Security Support: HW | 2020-06-01 |
| End Of Service Contract Renewal Date: HW | 2024-08-27 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Small Business SPA500 EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| SPA500DS | Cisco Digital Attendant Console for Cisco SPA500 Family Phones | 2019-12-02 | 2020-06-01 |
| SPA500S | Cisco 32 Button Attendant Console for Cisco SPA500 Family Phones | 2019-12-02 | 2020-06-01 |
| SPA502G | Cisco 1 Line IP Phone With Display, PoE, PC Port | 2019-12-02 | 2020-06-01 |
| SPA504G | Cisco 4 Line IP Phone With Display, PoE and PC Port | 2019-12-02 | 2020-06-01 |
| SPA504G-XU | Cisco 4 Line IP Phone With Display, PoE and PC Port-Crypto Disable | 2019-12-02 | 2020-06-01 |
| SPA508G | Cisco 8 Line IP Phone With Display, PoE and PC Port | 2019-12-02 | 2020-06-01 |
| SPA509G | Cisco 12 Line IP Phone With Display, PoE and PC Port | 2019-12-02 | 2020-06-01 |
| SPA509G-RC | Cisco 12 Line IP Phone with Display, PoE and PC Port, RC | 2019-12-02 | 2020-06-01 |