Lifecycle record
UCAPPS-SW-12-0-K9 EOL & EOSL Dates
Cisco Version 12.x Software Kit
Lifecycle status
In EOSL Phase
UCAPPS-SW-12-0-K9 reached its last date of support on 2023-08-31. Cisco support services are no longer available for this model. Recommended replacement: UCAPPS-SW-12-5-K9.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2020-02-17 |
|---|---|
| End of Sale (EOS) | 2020-08-17 |
| End of Service Life (EOSL) | 2023-08-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unified Communications |
| Part Number | UCAPPS-SW-12-0-K9 |
| Model Number | UCAPPS-SW-12.0-K9 |
| Release Date | 2018-05-15 |
| Replacement Part Number | UCAPPS-SW-12-5-K9 |
| Replacement Product Name | Cisco Version 12.x Software Kit |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2020-11-15 |
|---|---|
| End Of New Service Attachment Date: HW | 2021-08-17 |
| End Of SW Maintenance Releases Date: HW | 2021-08-17 |
| End Of Service Contract Renewal Date: HW | 2022-11-13 |
| Official EOL Notice | View Official EOL Documentation |
| Notes | HW = Hardware OS SW = Operating System Software App. SW = Application Software |
More Cisco Unified Communications EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CSR12-X-K9-DLT | Cisco UC 12.X Partner Demo/Lab/Training Kit - Product Upgrade Tool | 2023-03-01 | 2023-08-30 |
| SW-UCC-CME | Cisco Unified CallConnector for CallManager Express | 2020-05-01 | 2020-10-30 |