Lifecycle record

UCAPPS-SW-12-0-K9 EOL & EOSL Dates

Cisco Version 12.x Software Kit

Lifecycle status

In EOSL Phase

UCAPPS-SW-12-0-K9 reached its last date of support on 2023-08-31. Cisco support services are no longer available for this model. Recommended replacement: UCAPPS-SW-12-5-K9.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2020-02-17
End of Sale (EOS) 2020-08-17
End of Service Life (EOSL) 2023-08-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Unified Communications
Part Number UCAPPS-SW-12-0-K9
Model Number UCAPPS-SW-12.0-K9
Release Date 2018-05-15
Replacement Part Number UCAPPS-SW-12-5-K9
Replacement Product Name Cisco Version 12.x Software Kit

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • Release Date
    2018-05-15


  • End-of-Life Announcement (EOL)
    2020-02-17


  • End of Sale (EOS)
    2020-08-17


  • Last Ship Date
    2020-11-15


  • End of SW Maintenance
    2021-08-17


  • End of Service Contract Renewal
    2022-11-13


  • End of Service Life (EOSL)
    2023-08-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2020-11-15
End Of New Service Attachment Date: HW 2021-08-17
End Of SW Maintenance Releases Date: HW 2021-08-17
End Of Service Contract Renewal Date: HW 2022-11-13
Official EOL Notice View Official EOL Documentation
Notes HW = Hardware OS SW = Operating System Software App. SW = Application Software

More Cisco Unified Communications EOL Dates

Part Number Product Name EOL Announcement End of Sale
CSR12-X-K9-DLT Cisco UC 12.X Partner Demo/Lab/Training Kit - Product Upgrade Tool 2023-03-01 2023-08-30
SW-UCC-CME Cisco Unified CallConnector for CallManager Express 2020-05-01 2020-10-30