Lifecycle record
UPG-SRST-EP-12TO14 EOL & EOSL Dates
Cisco Upgrade SRST V12 User License to V14 (No SWSS)
Lifecycle status
End of Support (EOL Completed)
UPG-SRST-EP-12TO14 reached its last date of support on 2024-07-31. Cisco support services are no longer available for this model. Recommended replacement: A-FLEX-SRST-E.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2022-01-31 |
|---|---|
| End of Sale (EOS) | 2022-07-31 |
| End of Service Life (EOSL) | 2024-07-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unified Survivable Remote Site Telephony |
| Part Number | UPG-SRST-EP-12TO14 |
| Release Date | - |
| Replacement Part Number | A-FLEX-SRST-E |
| Replacement Product Name | SRST Endpoints (1) |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2022-10-30 |
|---|---|
| End Of New Service Attachment Date: HW | 2022-07-31 |
| End Of Service Contract Renewal Date: HW | 2023-07-31 |
| Last Date Of Support: HW | 2024-07-31 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Unified Survivable Remote Site Telephony EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| L-SRST | Cisco Survivable Remote Site Telephony- E-Delivery-Top Level | 2022-01-31 | 2022-07-31 |
| SRST-EP | Cisco SRST - 1 SRST Endpoint License (E-Delivery Smart) | 2020-10-31 | 2021-01-31 |
| SRST14-EP | Cisco Survivable Remote Site Telephony (SRST) V14 - 1 Device Lic | 2022-01-31 | 2022-07-31 |
| UPG-SRST-EP-12-14 | Cisco Upgrade SRST V12 User License to V14 (With SWSS) | 2022-01-31 | 2022-07-31 |