Lifecycle record
A-CJP-NWFM EOL & EOSL Dates
Cisco Workforce Management Named Agent
Lifecycle status
End of Support (EOL Completed)
A-CJP-NWFM reached its last date of support on 2025-11-30. Cisco support services are no longer available for this model. Recommended replacement: A-FLEX-3-CC.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2022-05-25 |
|---|---|
| End of Sale (EOS) | 2022-11-23 |
| End of Service Life (EOSL) | 2025-11-30 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Webex Contact Center |
| Part Number | A-CJP-NWFM |
| Release Date | - |
| Replacement Part Number | A-FLEX-3-CC |
| Replacement Product Name | Cisco Flex 3.0 for Contact Center subscription |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Date Of Support: HW | 2025-11-30 |
|---|---|
| Official EOL Notice | View Official EOL Documentation |
| Additional Information | The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals. The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support. |
| End Of Change/Renewal Date: Subscription | 2022-11-23 |
More Cisco Webex Contact Center EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| A-CJP | Cisco Webex Contact Center | 2022-05-25 | 2022-11-23 |
| A-CJP-ACP-AGT-ENT | Cisco Webex Contact Center Concurrent Premium Agent Entitlement | 2022-05-25 | 2022-11-23 |
| A-CJP-ACS-AGT-ENT | Cisco Webex Contact Center Concurrent Standard Agent Entitlement | 2022-05-25 | 2022-11-23 |
| A-CJP-AGENT-ENT | Cisco Webex Contact Center Agent Entitlement | 2022-05-25 | 2022-11-23 |
| A-CJP-ARC | Cisco Archive Storage per 50GB | 2022-05-25 | 2022-11-23 |
| A-CJP-ARC-O | Cisco Archive Storage Overage per 50GB | 2022-05-25 | 2022-11-23 |
| A-CJP-CNPC | Cisco Webex Contact Center Premium Concurrent Agent | 2022-05-25 | 2022-11-23 |
| A-CJP-CNPC-O | Cisco Webex Contact Center Premium Concurrent Agent Overage | 2022-05-25 | 2022-11-23 |