Series lifecycle table

Cisco Webex Contact Center EOL List

This table tracks end-of-life milestones for 28 Cisco Webex Contact Center part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Webex Contact Center family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2025-11-30 to 2025-11-30. Open any part number for source details, replacement fields, and current availability options.

28 products

Cisco Webex Contact Center Series

Total Products: 28 | Page 1 of 2

Cisco / Cisco Webex Contact Center
A-CJP

Cisco Webex Contact Center

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ACP-AGT-ENT

Cisco Webex Contact Center Concurrent Premium Agent Entitlement

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ACS-AGT-ENT

Cisco Webex Contact Center Concurrent Standard Agent Entitlement

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-AGENT-ENT

Cisco Webex Contact Center Agent Entitlement

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ARC

Cisco Archive Storage per 50GB

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ARC-O

Cisco Archive Storage Overage per 50GB

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNPC

Cisco Webex Contact Center Premium Concurrent Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNPC-O

Cisco Webex Contact Center Premium Concurrent Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNSC

Cisco Webex Contact Center Standard Concurrent Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNSC-O

Cisco Webex Contact Center Standard Concurrent Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NCMC

Cisco Campaign Management Concurrent Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NCMC-O

Cisco Campaign Management Concurrent Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NQM

Cisco Quality Management Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NQM-O

Cisco Quality Management Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFA

Cisco WFO Analyitics Named Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFA-O

Cisco WFO Analyitics Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFB

Cisco WFO Bundle Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFB-O

Cisco WFO Bundle Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFM

Cisco Workforce Management Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFM-O

Cisco Workforce Management Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
2