Cisco Webex Contact Center
- EOL
- 2022-05-25
- EOS
- 2022-11-23
- EOSL
- 2025-11-30
This table tracks end-of-life milestones for 28 Cisco Webex Contact Center part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Webex Contact Center family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2025-11-30 to 2025-11-30. Open any part number for source details, replacement fields, and current availability options.
Total Products: 28 | Page 1 of 2
Cisco Webex Contact Center
Cisco Webex Contact Center Concurrent Premium Agent Entitlement
Cisco Webex Contact Center Concurrent Standard Agent Entitlement
Cisco Webex Contact Center Agent Entitlement
Cisco Archive Storage per 50GB
Cisco Archive Storage Overage per 50GB
Cisco Webex Contact Center Premium Concurrent Agent
Cisco Webex Contact Center Premium Concurrent Agent Overage
Cisco Webex Contact Center Standard Concurrent Agent
Cisco Webex Contact Center Standard Concurrent Agent Overage
Cisco Campaign Management Concurrent Agent
Cisco Campaign Management Concurrent Agent Overage
Cisco Quality Management Named Agent
Cisco Quality Management Named Agent Overage
Cisco WFO Analyitics Named Named Agent
Cisco WFO Analyitics Named Agent Overage
Cisco WFO Bundle Named Agent
Cisco WFO Bundle Named Agent Overage
Cisco Workforce Management Named Agent
Cisco Workforce Management Named Agent Overage
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | A-CJP | Cisco Webex Contact Center | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-ACP-AGT-ENT | Cisco Webex Contact Center Concurrent Premium Agent Entitlement | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-ACS-AGT-ENT | Cisco Webex Contact Center Concurrent Standard Agent Entitlement | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-AGENT-ENT | Cisco Webex Contact Center Agent Entitlement | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-ARC | Cisco Archive Storage per 50GB | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-ARC-O | Cisco Archive Storage Overage per 50GB | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-CNPC | Cisco Webex Contact Center Premium Concurrent Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-CNPC-O | Cisco Webex Contact Center Premium Concurrent Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-CNSC | Cisco Webex Contact Center Standard Concurrent Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-CNSC-O | Cisco Webex Contact Center Standard Concurrent Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NCMC | Cisco Campaign Management Concurrent Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NCMC-O | Cisco Campaign Management Concurrent Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NQM | Cisco Quality Management Named Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NQM-O | Cisco Quality Management Named Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NWFA | Cisco WFO Analyitics Named Named Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NWFA-O | Cisco WFO Analyitics Named Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NWFB | Cisco WFO Bundle Named Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NWFB-O | Cisco WFO Bundle Named Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NWFM | Cisco Workforce Management Named Agent | 2022-05-25 | 2022-11-23 | 2025-11-30 |
| Cisco | A-CJP-NWFM-O | Cisco Workforce Management Named Agent Overage | 2022-05-25 | 2022-11-23 | 2025-11-30 |