Layer23 Switch Logo
Login
Series lifecycle table

Cisco Webex Contact Center EOL List

This table tracks end-of-life milestones for 28 Cisco Webex Contact Center part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Webex Contact Center family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2025-11-30 to 2025-11-30. Open any part number for source details, replacement fields, and current availability options.

28 products

Explore Cisco Webex Contact Center Products

Compare current Cisco Webex Contact Center models, specifications, pricing, and availability.

View Cisco Webex Contact Center Models & Pricing

Cisco Webex Contact Center Series

Total Products: 28 | Page 1 of 2

Cisco / Cisco Webex Contact Center
A-CJP

Cisco Webex Contact Center

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ACP-AGT-ENT

Cisco Webex Contact Center Concurrent Premium Agent Entitlement

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ACS-AGT-ENT

Cisco Webex Contact Center Concurrent Standard Agent Entitlement

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-AGENT-ENT

Cisco Webex Contact Center Agent Entitlement

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ARC

Cisco Archive Storage per 50GB

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-ARC-O

Cisco Archive Storage Overage per 50GB

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNPC

Cisco Webex Contact Center Premium Concurrent Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNPC-O

Cisco Webex Contact Center Premium Concurrent Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNSC

Cisco Webex Contact Center Standard Concurrent Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-CNSC-O

Cisco Webex Contact Center Standard Concurrent Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NCMC

Cisco Campaign Management Concurrent Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NCMC-O

Cisco Campaign Management Concurrent Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NQM

Cisco Quality Management Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NQM-O

Cisco Quality Management Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFA

Cisco WFO Analyitics Named Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFA-O

Cisco WFO Analyitics Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFB

Cisco WFO Bundle Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFB-O

Cisco WFO Bundle Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFM

Cisco Workforce Management Named Agent

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
Cisco / Cisco Webex Contact Center
A-CJP-NWFM-O

Cisco Workforce Management Named Agent Overage

EOL
2022-05-25
EOS
2022-11-23
EOSL
2025-11-30
2