Lifecycle record

Cisco HCS for Contact Center Agent License Subscription EOL & EOSL Dates

Check Cisco A-HSTD-CC-AGNT lifecycle milestones, source fields, replacement notes.

EOL & EOSL Dates and Details

A-HSTD-CC-AGNT lifecycle data

End-of-Life Announcement (EOL)	2019-10-04
End of Sale (EOS)	2020-01-03
End of Service Life (EOSL)	2020-04-02
Manufacturer	Cisco
Category	Unified Communications
Product Series	Cisco Subscription HCS for Contact Center
Part Number	A-HSTD-CC-AGNT
Model Number	A-HSTD-CC-AGNT
Release Date	-
Replacement Part Number	A-FLEX-HJEPC
Replacement Product Name	Cisco Flex CC Hosted CCE Premium Concurrent Agent

Lifecycle status

In EOSL Phase

Recorded lifecycle milestones in date order.

Official source fields and support milestones recorded for A-HSTD-CC-AGNT.

Last Ship Date: HW, License	2020-04-02
Last Ship Date: App SW	04/02/2020
End of-Service-Life (EOSL)	2020-04-02
Official EOL Notice	View Official EOL Documentation

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Manufacturer	Part Number	Product Name	EOL Date
Cisco	A-HSTD-CC	Cisco HCS for Contact Center Subscription	2019-10-04
Cisco	A-HSTD-CC-AGNT-CCX	Cisco HCS for Contact Center Express Agent License Subscription	2019-10-04
Cisco	A-HSTD-CC-AGNT-RY	Cisco HCS for Contact Center Agent Autoexpand	2019-10-04
Cisco	A-HSTD-CC-AGNTX-RY	Cisco HCS for Contact Center Express Agent Autoexpand	2019-10-04
Cisco	A-HSTD-CC-INIT	Cisco HCS for Contact Center Subscription	2019-10-04
Cisco	A-HSTD-CC-LIC-CCX	Cisco HCS-CC Contact Center - One-time License	2019-10-04
Cisco	SVS-HCC-SUPT-BA	Cisco Basic Support for Hosted Contact Center	2019-10-04