Lifecycle record
CCE-PAC-IVRPORT-2X EOL & EOSL Dates
Cisco CVP IVR Total No PT - Auto Gen value (Smart)
Lifecycle status
In EOSL Phase
CCE-PAC-IVRPORT-2X reached its last date of support on 2023-09-30. Cisco support services are no longer available for this model.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2020-03-12 |
|---|---|
| End of Sale (EOS) | 2020-09-10 |
| End of Service Life (EOSL) | 2023-09-30 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Packaged Contact Center Enterprise |
| Part Number | CCE-PAC-IVRPORT-2X |
| Release Date | 2017-10-13 |
| Replacement Part Number | N/A |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2020-12-09 |
|---|---|
| End Of New Service Attachment Date: HW | 2021-09-10 |
| End Of SW Maintenance Releases Date: HW | 2021-09-10 |
| End Of Service Contract Renewal Date: HW | 2022-12-07 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Packaged Contact Center Enterprise EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CCE-PAC-ADDON | Cisco Packaged CCE Add-Ons | 2022-01-31 | 2022-08-01 |
| CCE-PAC-AGENT-SL | Cisco CCE Packaged Agent for v12.5 onwards (Smart) | 2022-01-31 | 2022-08-01 |
| CCE-PAC-BUNDLE | Cisco Packaged CCE | 2022-01-31 | 2022-08-01 |
| CCE-PAC-CVP-LIC-11 | Cisco CVP Server and Port License PAKs for v11 | 2020-03-12 | 2020-09-10 |
| CCE-PAC-CVP-STU-11 | Cisco Call Studio 11.0 | 2020-03-12 | 2020-09-10 |
| CCE-PAC-M1 | Cisco CCE and CVP Deployment Package M1 | 2022-01-31 | 2022-08-01 |
| CCE-PAC-M1-V11-X | Cisco Packaged CCE Version 11.x | 2020-03-12 | 2020-09-10 |
| CCE-PAC-M1-V12-5 | Cisco Packaged CCE Version 12.5 | 2022-01-31 | 2022-08-01 |