Lifecycle record

CCX-11-S-L-K9 EOL & EOSL Dates

Cisco CCX 11.0 NEW STANDARD Server and 10 Seats LICENSE ONLY

Lifecycle status

End of Support (EOL Completed)

CCX-11-S-L-K9 reached its last date of support on 2019-12-31. Cisco support services are no longer available for this model.

Last checked: 2026-06-16

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End-of-Life Announcement (EOL)	2016-06-17
End of Sale (EOS)	2016-12-16
End of Service Life (EOSL)	2019-12-31
Manufacturer	Cisco
Category	Unified Communications
Product Series	Cisco Unified Contact Center Express
Part Number	CCX-11-S-L-K9
Model Number	CCX-11-S-L-K9=
Release Date	-
Replacement Part Number	N/A

Recorded lifecycle milestones in date order.

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License	2017-03-16
End Of New Service Attachment Date: HW	2017-12-17
End Of SW Maintenance Releases Date: HW	2017-12-16
End Of Service Contract Renewal Date: HW	2019-03-14
Last Date Of Support: HW	2019-12-31
Official EOL Notice	View Official EOL Documentation

Part Number	Product Name	EOL Announcement	End of Sale
CCX-10-N-S-LIC	Cisco CCX 10.0 STD Seat Qty 1 LICENSE ONLY	2016-06-17	2016-12-16
CCX-10-QM-LIC	Cisco CCX 10.0 Quality Manager Seat Qty 1 LICENSE ONLY	2016-06-17	2016-12-16
CCX-10-QM1SL	Cisco CCX 10.0 Quality Management Qty 1 LICENSE ONLY	2016-06-17	2016-12-16
CCX-10-S-1SL	Cisco CCX 10.0 STD Seat Qty 1 LICENSE ONLY	2016-06-17	2016-12-16
CCX-10-S-L-K9	Cisco CCX 10.0 NEW STANDARD Server and 10 Seats LICENSE ONLY	2016-06-17	2016-12-16
CCX-11-12-E-E-UPAK	Cisco PAK - 11.x to 12.0, ENH-ENH	2021-01-23	2021-04-23
CCX-11-12-P-P-UPAK	Cisco PAK - 11.x to 12.0, PRE-PRE	2021-01-23	2021-04-23
CCX-11-12PP-SUPAK	Cisco PAK - 11.x to 12.0, PRE-PRE Seat	2021-01-23	2021-04-23

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