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Series lifecycle table

Cisco Unified Contact Center Express EOL List

This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.

354 products

Cisco Unified Contact Center Express Series

Total Products: 354 | Page 1 of 18

Cisco / Cisco Unified Contact Center Express
CCX-10-N-S-LIC

Cisco CCX 10.0 STD Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-10-QM-LIC

Cisco CCX 10.0 Quality Manager Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-10-QM1SL

Cisco CCX 10.0 Quality Management Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-10-S-1SL

Cisco CCX 10.0 STD Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-10-S-L-K9

Cisco CCX 10.0 NEW STANDARD Server and 10 Seats LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-11-12-E-E-UPAK

Cisco PAK - 11.x to 12.0, ENH-ENH

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-11-12-P-P-UPAK

Cisco PAK - 11.x to 12.0, PRE-PRE

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-11-12PP-SUPAK

Cisco PAK - 11.x to 12.0, PRE-PRE Seat

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-11-N-S-LIC

Cisco CCX 11.0 STD Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-11-QM-LIC

Cisco CCX 11.0 Quality Manager Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-11-QM1SL

Cisco CCX 11.0 Quality Manager Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-11-S-1SL

Cisco CCX 11.0 STD Seat Qty 1 LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-11-S-L-K9

Cisco CCX 11.0 NEW STANDARD Server and 10 Seats LICENSE ONLY

EOL
2016-06-17
EOS
2016-12-16
EOSL
2019-12-31
Cisco / Cisco Unified Contact Center Express
CCX-12-25E-ADD

Cisco Enhanced 25 seats add-on Promo Bundle

EOL
2022-01-31
EOS
2022-08-01
EOSL
2024-07-31
Cisco / Cisco Unified Contact Center Express
CCX-12-25P-ADD

Cisco Premium 25 seats add-on Promo Bundle

EOL
2022-01-31
EOS
2022-08-01
EOSL
2024-07-31
Cisco / Cisco Unified Contact Center Express
CCX-12-A-E-LIC

Cisco CCX 12.0 ENH Seat Qty 1 LICENSE ONLY

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-12-A-P-LIC

Cisco CCX 12.0 PRE Seat Qty 1 LICENSE ONLY

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-12-ADD-K9

Cisco CCX 12.0 Add-on Licenses

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-12-EHA-LIC

Cisco CCX 12.0 ENH HA LICENSE ONLY

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
Cisco / Cisco Unified Contact Center Express
CCX-12-OBIVRLIC

Cisco CCX 12.0 PRE Outbound IVR Port Qty 1 LICENSE ONLY

EOL
2021-01-23
EOS
2021-04-23
EOSL
2023-08-31
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