This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 354 | Page 3 of 18
Cisco CCX 12.5 PRE Outbound IVR Port Qty 1 LICENSE ONLY
Cisco CCX 12.5 NEW PRE Server License
Cisco CCX 12.5 autoexpanded PAK
Cisco CCX 12.5 PRE HA LICENSE ONLY
Cisco CCX 12.5 System
Cisco CCX 12.5 UPGRADE PAK - 12.5 EHA - 12.5 PHA
Cisco CCX 12.5 Qty 1 CCX Media Kit - NO LICENSES
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 ENH HA-HA
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 PRE HA-HA
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-ENH
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-PRE
Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 ENH HA-HA
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, PRE-PRE
Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 PRE HA-HA
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, STD-ENH
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, STD-PRE
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, STD-STD
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-ENH Seat
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-PRE Seat
Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, PRE-PRE Seat
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX-125-OBIVRLIC | Cisco CCX 12.5 PRE Outbound IVR Port Qty 1 LICENSE ONLY | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-125-P-SVR-LIC | Cisco CCX 12.5 NEW PRE Server License | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-125-PAK | Cisco CCX 12.5 autoexpanded PAK | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-125-PHA-LIC | Cisco CCX 12.5 PRE HA LICENSE ONLY | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-125-SYSTEM-K9 | Cisco CCX 12.5 System | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-125125EPHA-PAK | Cisco CCX 12.5 UPGRADE PAK - 12.5 EHA - 12.5 PHA | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-125MEDIAKIT-K9 | Cisco CCX 12.5 Qty 1 CCX Media Kit - NO LICENSES | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX-40-85-EHA | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 ENH HA-HA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-40-85-PHA | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 PRE HA-HA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-E-E-UPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-ENH | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-E-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-EHA | Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 ENH HA-HA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-P-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, PRE-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-PHA | Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 PRE HA-HA | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-S-E-UPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, STD-ENH | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-S-P-UPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, STD-PRE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85-S-S-UPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, STD-STD | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85EE-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-ENH Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85EP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, ENH-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-41-85PP-SUPAK | Cisco CCX 8.5 UPGRADE PAK - 4.1 to 8.5, PRE-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |