Cisco / Cisco Intelligent Contact Manager
ICME-REGAGT-T4-SL
Cisco Regular ICM Agent Licenses - Tier 4 (Smart)
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Series lifecycle table
Cisco Intelligent Contact Manager EOL List
This table tracks end-of-life milestones for 27 Cisco Intelligent Contact Manager part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Intelligent Contact Manager family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2025-12-31 to 2025-12-31. Open any part number for source details, replacement fields, and current availability options.
27 products
Cisco Intelligent Contact Manager Series
Total Products: 27 | Page 2 of 2
Cisco / Cisco Intelligent Contact Manager
ICME-V12-5
Cisco ICM V12.5 Version Selector
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Cisco / Cisco Intelligent Contact Manager
ICMEH-V125-K9-UPG
Cisco ICM SW Upgrade to 12.5 for SWSS Customers
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Cisco / Cisco Intelligent Contact Manager
ICMH-ADV1CPS-L
Cisco ICM HOSTED ADVANCED SERVICES THROUGHPUT 1 CALL PER SECOND
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Cisco / Cisco Intelligent Contact Manager
ICMH-ADVSVRICM
Cisco ICM HOSTED ADVANCED SERVICES ICM
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Cisco / Cisco Intelligent Contact Manager
ICMH-ADVWEBISE-L
Cisco ICM HOSTED ADV. SERV. WEBVIEW INTERNET SCRIPT EDITOR LICENSE
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Cisco / Cisco Intelligent Contact Manager
ICMH-NAMSVR
Cisco ICM HOSTED NAM OPTIONS
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | ICME-REGAGT-T4-SL | Cisco Regular ICM Agent Licenses - Tier 4 (Smart) | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | ICME-V12-5 | Cisco ICM V12.5 Version Selector | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | ICMEH-V125-K9-UPG | Cisco ICM SW Upgrade to 12.5 for SWSS Customers | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | ICMH-ADV1CPS-L | Cisco ICM HOSTED ADVANCED SERVICES THROUGHPUT 1 CALL PER SECOND | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | ICMH-ADVSVRICM | Cisco ICM HOSTED ADVANCED SERVICES ICM | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | ICMH-ADVWEBISE-L | Cisco ICM HOSTED ADV. SERV. WEBVIEW INTERNET SCRIPT EDITOR LICENSE | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | ICMH-NAMSVR | Cisco ICM HOSTED NAM OPTIONS | 2023-09-20 | 2023-12-20 | 2025-12-31 |