This table tracks end-of-life milestones for 26 Cisco Unified Contact Center Express 8.5 part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express 8.5 family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2017-08-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 26 | Page 1 of 2
Cisco CCX 8.5 ADDON Apprise Seat Qty 1 LICENSE ONLY
Cisco CCX 8.5 ADDON Adv Quality Manager Named Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON Compliance Recording Named Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON ENHANCED Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON ENHANCED HA (Dual Server Cluster) Qty 1 LICENSE
Cisco CCX 8.5 ADDON PREMIUM Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSE
Cisco CCX 8.5 ADDON Quality Manager Named Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON STANDARD Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON Workforce Manager Named Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON-Product, UCSS pDelvery LICENSES ONLY
Cisco CCX 8.5 ADDON - pDelivery LICENSES ONLY
Cisco CCX 8.5 ADDON PRE Outbound IVR Port Qty 1 LICENSE ONLY
Cisco CCX 8.5 ADDON Apprise Seat Qty 1 LICENSE ONLY
Cisco CCX 8.5 ADDON Adv Quality Manager Named Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON Compliance Recording Named Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON ENHANCED Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON ENHANCED HA (Dual Server Cluster) Qty 1 LICENSE
Cisco CCX 8.5 ADDON PREMIUM Seat Qty 1 LICENSE
Cisco CCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSE
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX-85-A-AP-LIC | Cisco CCX 8.5 ADDON Apprise Seat Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-AQM-LIC | Cisco CCX 8.5 ADDON Adv Quality Manager Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-CR-LIC | Cisco CCX 8.5 ADDON Compliance Recording Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-E-LIC | Cisco CCX 8.5 ADDON ENHANCED Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-EHA-LIC | Cisco CCX 8.5 ADDON ENHANCED HA (Dual Server Cluster) Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-P-LIC | Cisco CCX 8.5 ADDON PREMIUM Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-PHA-LIC | Cisco CCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-QM-LIC | Cisco CCX 8.5 ADDON Quality Manager Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-S-LIC | Cisco CCX 8.5 ADDON STANDARD Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-A-WFM-LIC | Cisco CCX 8.5 ADDON Workforce Manager Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-ADDON | Cisco CCX 8.5 ADDON-Product, UCSS pDelvery LICENSES ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-ADDON-LIC | Cisco CCX 8.5 ADDON - pDelivery LICENSES ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX-85-AOBIVRLIC | Cisco CCX 8.5 ADDON PRE Outbound IVR Port Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-AP-LIC | Cisco CCX 8.5 ADDON Apprise Seat Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-AQM-LIC | Cisco CCX 8.5 ADDON Adv Quality Manager Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-CR-LIC | Cisco CCX 8.5 ADDON Compliance Recording Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-E-LIC | Cisco CCX 8.5 ADDON ENHANCED Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-EHA-LIC | Cisco CCX 8.5 ADDON ENHANCED HA (Dual Server Cluster) Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-P-LIC | Cisco CCX 8.5 ADDON PREMIUM Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | L-CCX-85-A-PHA-LIC | Cisco CCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSE | 2014-02-24 | 2014-08-25 | 2017-08-31 |