Lifecycle record
L-CCX-85-A-PHA-LIC EOL & EOSL Dates
Cisco CCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSE
Lifecycle status
End of Support (EOL Completed)
L-CCX-85-A-PHA-LIC reached its last date of support on 2017-08-31. Cisco support services are no longer available for this model.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2014-02-24 |
|---|---|
| End of Sale (EOS) | 2014-08-25 |
| End of Service Life (EOSL) | 2017-08-31 |
| Manufacturer | Cisco |
| Category | Software |
| Product Series | Cisco Unified Contact Center Express 8.5 |
| Part Number | L-CCX-85-A-PHA-LIC |
| Release Date | - |
| Replacement Part Number | N/A |
| Replacement Product Name | Unified Contact Center Express 9.0 or 10.0 |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2014-11-23 |
|---|---|
| End Of New Service Attachment Date: HW | 2015-08-25 |
| End Of SW Maintenance Releases Date: HW | 2015-08-25 |
| End Of Service Contract Renewal Date: HW | 2016-11-20 |
| Last Date Of Support: HW | 2017-08-31 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Unified Contact Center Express 8.5 EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CCX-85-A-AP-LIC | Cisco CCX 8.5 ADDON Apprise Seat Qty 1 LICENSE ONLY | 2014-02-24 | 2014-08-25 |
| CCX-85-A-AQM-LIC | Cisco CCX 8.5 ADDON Adv Quality Manager Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |
| CCX-85-A-CR-LIC | Cisco CCX 8.5 ADDON Compliance Recording Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |
| CCX-85-A-E-LIC | Cisco CCX 8.5 ADDON ENHANCED Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |
| CCX-85-A-EHA-LIC | Cisco CCX 8.5 ADDON ENHANCED HA (Dual Server Cluster) Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |
| CCX-85-A-P-LIC | Cisco CCX 8.5 ADDON PREMIUM Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |
| CCX-85-A-PHA-LIC | Cisco CCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |
| CCX-85-A-QM-LIC | Cisco CCX 8.5 ADDON Quality Manager Named Seat Qty 1 LICENSE | 2014-02-24 | 2014-08-25 |