This table tracks end-of-life milestones for 354 Cisco Unified Contact Center Express part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Express family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2017-08-31 to 2024-07-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 354 | Page 13 of 18
Cisco CCX 11.0 Quality Manager Qty 1 Media Kit - NO LICENSES
Cisco CCX 12.5 UPGRADE - Qty 1 ENH-PRE Seat LICENSE ONLY
Cisco CCX 12.5 UPGRADE PAK - 12.5, ENH-PRE Seat
Cisco CCX 12.5 UPGRADE PAK - 12.5, ENH-PRE
Cisco CCX 12.5 UPGRADE PAK - 12.5 EHA - 12.5 PHA
Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 ENH-ENH Seat
Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 ENH-PRE Seat
Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 PRE-PRE Seat
Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 STD-ENH Seat
Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 STD-PRE Seat
Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 STD-STD Seat
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 ENH-ENH Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 ENH-PRE Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 PRE-PRE Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 STD-ENH Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 STD-PRE Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 STD-STD Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 Qty 1 ENH-ENH Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 Qty 1 ENH-PRE Seat LICENSE ONLY
Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 Qty 1 PRE-PRE Seat LICENSE ONLY
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCX11QMMEDIAKITK9 | Cisco CCX 11.0 Quality Manager Qty 1 Media Kit - NO LICENSES | 2016-06-17 | 2016-12-16 | 2019-12-31 |
| Cisco | CCX125-125-EP-S1 | Cisco CCX 12.5 UPGRADE - Qty 1 ENH-PRE Seat LICENSE ONLY | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX125-E-P-SUPAK | Cisco CCX 12.5 UPGRADE PAK - 12.5, ENH-PRE Seat | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX125-E-P-UPAK | Cisco CCX 12.5 UPGRADE PAK - 12.5, ENH-PRE | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX125125-EPHA-PAK | Cisco CCX 12.5 UPGRADE PAK - 12.5 EHA - 12.5 PHA | 2022-01-31 | 2022-08-01 | 2024-07-31 |
| Cisco | CCX3X-85U-E-E-S1 | Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 ENH-ENH Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX3X-85U-E-P-S1 | Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 ENH-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX3X-85U-P-P-S1 | Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 PRE-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX3X-85U-S-E-S1 | Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 STD-ENH Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX3X-85U-S-P-S1 | Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 STD-PRE Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX3X-85U-S-S-S1 | Cisco CCX 8.5 UPGRADE - 3.0, 3.1 or 3.5 to 8.5 Qty 1 STD-STD Seat | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX40-85U-E-E-S1 | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 ENH-ENH Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX40-85U-E-P-S1 | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 ENH-PRE Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX40-85U-P-P-S1 | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 PRE-PRE Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX40-85U-S-E-S1 | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 STD-ENH Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX40-85U-S-P-S1 | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 STD-PRE Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX40-85U-S-S-S1 | Cisco CCX 8.5 UPGRADE - 4.0 to 8.5 Qty 1 STD-STD Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX41-85U-E-E-S1 | Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 Qty 1 ENH-ENH Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX41-85U-E-P-S1 | Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 Qty 1 ENH-PRE Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |
| Cisco | CCX41-85U-P-P-S1 | Cisco CCX 8.5 UPGRADE - 4.1 to 8.5 Qty 1 PRE-PRE Seat LICENSE ONLY | 2014-02-24 | 2014-08-25 | 2017-08-31 |