Cisco / Cisco Unified Contact Center
CCBU-LICENSE
Cisco CCBU License Document
- EOL
- 2023-09-20
- EOS
- 2023-12-20
- EOSL
- 2025-12-31
Series lifecycle table
Cisco Unified Contact Center EOL List
This table tracks end-of-life milestones for 5 Cisco Unified Contact Center part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2023-09-30 to 2025-12-31. Open any part number for source details, replacement fields, and current availability options.
5 products
Cisco Unified Contact Center Series
Total Products: 5 | Page 1 of 1
Cisco / Cisco Unified Contact Center
CCX-UPG-10M-10-11
Cisco CCX 10 to 11 UPGRADE - MS 10 Audio Port Major Upgrade
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Cisco / Cisco Unified Contact Center
CCX-UPG-REC-10-11
Cisco CCX 10 to 11 UPGRADE - Recording License Major Upgrade
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Cisco / Cisco Unified Contact Center
CCX10-11U-M-M-PACK
Cisco CCX 10 to 11 UPGRADE - MediaSense 10 Port Audio Session
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
Cisco / Cisco Unified Contact Center
CCX10-11U-R-R-S1
Cisco CCX 10 to 11 UPGRADE - Recording License
- EOL
- 2020-03-12
- EOS
- 2020-09-10
- EOSL
- 2023-09-30
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | CCBU-LICENSE | Cisco CCBU License Document | 2023-09-20 | 2023-12-20 | 2025-12-31 |
| Cisco | CCX-UPG-10M-10-11 | Cisco CCX 10 to 11 UPGRADE - MS 10 Audio Port Major Upgrade | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| Cisco | CCX-UPG-REC-10-11 | Cisco CCX 10 to 11 UPGRADE - Recording License Major Upgrade | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| Cisco | CCX10-11U-M-M-PACK | Cisco CCX 10 to 11 UPGRADE - MediaSense 10 Port Audio Session | 2020-03-12 | 2020-09-10 | 2023-09-30 |
| Cisco | CCX10-11U-R-R-S1 | Cisco CCX 10 to 11 UPGRADE - Recording License | 2020-03-12 | 2020-09-10 | 2023-09-30 |