Lifecycle record
CP-7962G-8PKG EOL & EOSL Dates
Cisco UC Phone 7962, 8 package
Lifecycle status
In EOSL Phase
CP-7962G-8PKG reached its last date of support on 2021-01-31. Cisco support services are no longer available for this model. Recommended replacement: CP-8851-K9.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2015-08-03 |
|---|---|
| End of Sale (EOS) | 2016-02-01 |
| End of Service Life (EOSL) | 2021-01-31 |
| Manufacturer | Cisco |
| Category | Networking Accessories |
| Product Series | Cisco Unified IP Phone 7900 |
| Part Number | CP-7962G-8PKG |
| Release Date | - |
| Replacement Part Number | CP-8851-K9 |
| Replacement Product Name | Cisco IP Phone 8851 |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2016-05-01 |
|---|---|
| End Of New Service Attachment Date: HW | 2017-01-31 |
| End Of SW Maintenance Releases Date: HW | 2017-11-01 |
| End Of Routine Failure Analysis Date: HW | 2017-01-31 |
| End Of Service Contract Renewal Date: HW | 2020-04-28 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Unified IP Phone 7900 EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| CP-7915 | Cisco 7915 UC Phone Grayscale Expansion Module | 2015-08-03 | 2016-02-01 |
| CP-7916 | Cisco 7916 UC Phone Color Expansion Module | 2017-12-18 | 2018-06-18 |
| CP-7916-CN | Cisco 7916 UC phone grayscale extension module | 2017-12-18 | 2018-06-18 |
| CP-7931G | Cisco UC phone 7931G | 2013-10-30 | 2014-07-30 |
| CP-7931G-CH1 | Cisco IP Phone 7931G with 1 RTU License | 2013-10-30 | 2014-07-30 |
| CP-7942-APACPH-OPT | Cisco 7942 Phone Option | 2015-08-03 | 2016-02-01 |
| CP-7942G | Cisco UC Phone 7942, spare | 2015-08-03 | 2016-02-01 |
| CP-7942G-BULK | Cisco UC Phone 7942, BULK | 2015-08-03 | 2016-02-01 |