Lifecycle record

EA-CC115-LIC-KEY EOL & EOSL Dates

Cisco EA CC License Key - Version 11.5

Lifecycle status

In EOSL Phase

EA-CC115-LIC-KEY reached its last date of support on 2021-10-31. Cisco support services are no longer available for this model.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2018-04-20
End of Sale (EOS) 2018-10-19
End of Service Life (EOSL) 2021-10-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Unified Contact Center Enterprise
Part Number EA-CC115-LIC-KEY
Release Date -
Replacement Part Number N/A

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • End-of-Life Announcement (EOL)
    2018-04-20


  • End of Sale (EOS)
    2018-10-19


  • Last Ship Date
    2019-01-17


  • End of SW Maintenance
    2019-10-19


  • End of Service Contract Renewal
    2021-01-14


  • End of Service Life (EOSL)
    2021-10-31

Additional Information

Support milestones and the official source recorded for this model.

Last Ship Date: HW, License 2019-01-17
End Of New Service Attachment Date: HW 2019-10-19
End Of SW Maintenance Releases Date: HW 2019-10-19
End Of Service Contract Renewal Date: HW 2021-01-14
Official EOL Notice View Official EOL Documentation

More Cisco Unified Contact Center Enterprise EOL Dates

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CCC-SSSSSS-TT-ADVG Cisco Advantage 3 year term - WebEx - 1K Units 2018-04-20 2018-10-19
CCE-V11-X Cisco CCE Version Selector 11.X 2020-03-12 2020-09-10
CCE-V12-5 Cisco CCE Version Selector 12.5 2022-01-31 2022-08-01
CCEH-FINESSE-SVR-L Cisco Finesse Server SW HA Pair for CCE 2016-06-01 2016-11-30
CCEH-MEDIA100-K9 Cisco Media Kit for Unified CC Enterprise and Hosted 10.0 2016-06-01 2016-11-30
CCEH-MEDIA115-K9 Cisco Media Kit for Unified CC Enterprise 11.5 2018-04-20 2018-10-19
CCEH-MEDIA116-K9 Cisco Media Kit for Unified CC Enterprise 11.6 2020-03-12 2020-09-10
CCEH-MEDIA125-K9 Cisco Media Kit for Unified CC Enterprise 12.5 2022-01-31 2022-08-01