Lifecycle record
EA-CC12-BUNDLE-RTU EOL & EOSL Dates
Cisco RTU with Agent and Port Counts
Lifecycle status
In EOSL Phase
EA-CC12-BUNDLE-RTU reached its last date of support on 2024-10-31. Cisco support services are no longer available for this model.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2023-01-15 |
|---|---|
| Official EOL Notice | View Official EOL Documentation |
More Cisco Contact Center Suite EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| EA-CC-AGT-COUNT | Cisco Total Peak Concurrent Agent for Customer Collaboration Suite | 2022-09-15 | 2022-10-15 |
| EA-CC-AGT-COUNT2 | Cisco Total Peak Concurrent Agent for Customer Collaboration Suite | 2022-09-15 | 2022-10-15 |
| EA-CC-CVP-SVR-SL | Cisco Customer Collaboration Suite CVP Server v12.5 | 2022-09-15 | 2022-10-15 |
| EA-CC-NPS-C2-SL | Cisco Non Production System- Customer Collaboration Suite v12.5 | 2022-09-15 | 2022-10-15 |
| EA-CC-PCCEAGT-2-SL | Cisco Total PCCE Concurrent Agent for Customer Collab Suite v12.5 | 2022-09-15 | 2022-10-15 |
| EA-CC-PORT-2-SL | Cisco IVR Port for Customer Collaboration Suite v12.5 | 2022-09-15 | 2022-10-15 |
| EA-CC-PORT-COUNT | Cisco IVR Port Metric for the Customer Collaboration Suite | 2022-09-15 | 2022-10-15 |
| EA-CC-PORT-COUNT2 | Cisco IVR Port Metric for the Customer Collaboration Suite | 2022-09-15 | 2022-10-15 |