Lifecycle record
ER-USR-LIC-10-NEW EOL & EOSL Dates
Cisco EMRGNCY RSPNDR USR LIC 10 PHNS NEW
Lifecycle status
End of Support (EOL Completed)
ER-USR-LIC-10-NEW reached its last date of support on 2017-07-31. Cisco support services are no longer available for this model. Recommended replacement: ER10-USR-1.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2014-01-29 |
|---|---|
| End of Sale (EOS) | 2014-07-30 |
| End of Service Life (EOSL) | 2017-07-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Emergency Responder |
| Part Number | ER-USR-LIC-10-NEW |
| Release Date | - |
| Replacement Part Number | ER10-USR-1 |
| Replacement Product Name | EMRGNCY RSPNDR USR LIC 1 PHN FOR NEW 10X SYSTEM |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2014-10-28 |
|---|---|
| End Of New Service Attachment Date: HW | 2015-07-30 |
| End Of SW Maintenance Releases Date: HW | 2015-07-30 |
| End Of Service Contract Renewal Date: HW | 2016-10-25 |
| Last Date Of Support: HW | 2017-07-31 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Emergency Responder EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| EMRGNCY-RSPNDR | Cisco Emergency Responder Electronic or Physical Software Delivery | 2020-09-23 | 2021-01-23 |
| ER-USR-LIC-10-UPG | Cisco EMRGNCY RSPNDR USR LIC 10 PHNS UPGD | 2014-01-29 | 2014-07-30 |
| ER11-0-SW-K9 | Cisco EMRGNCY RSPNDR 11.0 SW NEW FOR PUT ONLY | 2017-01-31 | 2017-08-01 |
| ER11-0-SW-U10-K9 | Cisco EMRGNCY RSPNDR 11.0 SW UPGD 10 FOR PUT ONLY | 2017-01-31 | 2017-08-01 |
| ER11-0-SW-UXX-K9 | Cisco EMRGNCY RSPNDR 11.0 SW UPGD 7X OR 80 FOR PUT ONLY | 2017-01-31 | 2017-08-01 |
| ER11-0-SW-UYY-K9 | Cisco EMRGNCY RSPNDR 11.0 SW UPGD 85 86 87 90 FOR PUT ONLY | 2017-01-31 | 2017-08-01 |
| ER12-5-SW-K9 | Cisco EMRGNCY RSPNDR 12.5 SW NEW FOR PUT ONLY | 2023-03-01 | 2023-08-30 |
| ER80-SW-LIC | Cisco EMRGNCY RSPNDR 80 SW LIC | 2014-01-29 | 2014-07-30 |