Lifecycle record

ER12-5-SW-K9 EOL & EOSL Dates

Cisco EMRGNCY RSPNDR 12.5 SW NEW FOR PUT ONLY

Lifecycle status

In EOSL Phase

ER12-5-SW-K9 reached its last date of support on 2025-08-31. Cisco support services are no longer available for this model.

Last checked: 2026-06-16

EOL & EOSL Dates and Details

End-of-Life Announcement (EOL) 2023-03-01
End of Sale (EOS) 2023-08-30
End of Service Life (EOSL) 2025-08-31
Manufacturer Cisco
Category Unified Communications
Product Series Cisco Emergency Responder
Part Number ER12-5-SW-K9
Model Number ER12.5-SW-K9=
Release Date 2018-09-14
Replacement Part Number N/A

Lifecycle Timeline

Recorded lifecycle milestones in date order.

  • Release Date
    2018-09-14


  • End-of-Life Announcement (EOL)
    2023-03-01


  • End of Sale (EOS)
    2023-08-30


  • End of SW Maintenance
    2024-08-29


  • End of Service Life (EOSL)
    2025-08-31

Additional Information

Support milestones and the official source recorded for this model.

End Of SW Maintenance Releases Date: HW 2024-08-29
Official EOL Notice View Official EOL Documentation

More Cisco Emergency Responder EOL Dates

Part Number Product Name EOL Announcement End of Sale
EMRGNCY-RSPNDR Cisco Emergency Responder Electronic or Physical Software Delivery 2020-09-23 2021-01-23
ER-USR-LIC-10-NEW Cisco EMRGNCY RSPNDR USR LIC 10 PHNS NEW 2014-01-29 2014-07-30
ER-USR-LIC-10-UPG Cisco EMRGNCY RSPNDR USR LIC 10 PHNS UPGD 2014-01-29 2014-07-30
ER11-0-SW-K9 Cisco EMRGNCY RSPNDR 11.0 SW NEW FOR PUT ONLY 2017-01-31 2017-08-01
ER11-0-SW-U10-K9 Cisco EMRGNCY RSPNDR 11.0 SW UPGD 10 FOR PUT ONLY 2017-01-31 2017-08-01
ER11-0-SW-UXX-K9 Cisco EMRGNCY RSPNDR 11.0 SW UPGD 7X OR 80 FOR PUT ONLY 2017-01-31 2017-08-01
ER11-0-SW-UYY-K9 Cisco EMRGNCY RSPNDR 11.0 SW UPGD 85 86 87 90 FOR PUT ONLY 2017-01-31 2017-08-01
ER80-SW-LIC Cisco EMRGNCY RSPNDR 80 SW LIC 2014-01-29 2014-07-30