Lifecycle record

Cisco HCS-CC Upgrade Contact Center 11.6 Upgrade Media Set EOL & EOSL Dates

Check Cisco HCS-CC-PUT-116 lifecycle milestones, source fields, replacement notes.

EOL & EOSL Dates and Details

HCS-CC-PUT-116 lifecycle data

Lifecycle status

In EOSL Phase

Recorded lifecycle milestones in date order.

Official source fields and support milestones recorded for HCS-CC-PUT-116.

Release Date	2017-10-13
Last Ship Date: HW, License	2020-12-09
Last Ship Date: App SW	12/09/2020
End Of New Service Attachment Date: HW	2021-09-10
End Of New Service Attachment Date: App SW	09/10/2021
End Of SW Maintenance Releases Date: HW	2021-09-10
End Of SW Maintenance Releases Date: App SW	09/10/2021
End Of Service Contract Renewal Date: HW	2022-12-07
End Of Service Contract Renewal Date: App SW	12/07/2022
End of-Service-Life (EOSL)	2023-09-30
Official EOL Notice	View Official EOL Documentation

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Manufacturer	Part Number	Product Name	EOL Date
Cisco	A-HSTD-CC-VAGNT	Cisco HCS for Contact Center Voice Agent License Subscription	2020-03-12
Cisco	HCS-CC-MEDIA-116	Cisco HCS-CC Upgrade Contact Center 11.6 Upgrade Media Set	2020-03-12