Lifecycle record

Cisco ICM HOSTED STANDARD AGENT - TIER 5 EOL & EOSL Dates

Check Cisco ICMH-STDAGT-T5-L lifecycle milestones, source fields, replacement notes.

EOL & EOSL Dates and Details

ICMH-STDAGT-T5-L lifecycle data

Lifecycle status

In EOSL Phase

Recorded lifecycle milestones in date order.

Official source fields and support milestones recorded for ICMH-STDAGT-T5-L.

Last Ship Date: HW, License	2018-08-07
Last Ship Date: App SW	08/07/2018
End Of New Service Attachment Date: HW	2019-05-09
End Of New Service Attachment Date: App SW	05/09/2019
End Of SW Maintenance Releases Date: HW	2019-05-09
End Of SW Maintenance Releases Date: App SW	05/09/2019
End Of Service Contract Renewal Date: HW	2020-08-04
End Of Service Contract Renewal Date: App SW	08/04/2020
End of-Service-Life (EOSL)	2021-05-31
Official EOL Notice	View Official EOL Documentation

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Manufacturer	Part Number	Product Name	EOL Date
Cisco	HCS-CC-IVR-RPT-SVR	Cisco HCS-CC IVR Report Server	2017-11-08
Cisco	HCS-CC-IVR-RYLTY	Cisco HCS-CC IVR PORT ROYALTY	2017-11-08
Cisco	HCS-CC-MEDIA-10	Cisco HCS-CC Contact Center 10.0 Media Set	2017-11-08
Cisco	HCS-CC-MEDIA-90	Cisco HCS-CC Contact Center Media Set	2017-11-08
Cisco	HCS-CC-MEDIA-92	Cisco HCS-CC Contact Center 9.2 Media Set	2017-11-08
Cisco	HCS-CC-PUT-10	Cisco HCS-CC Upgrade Contact Center 10.0 Media Set	2017-11-08
Cisco	HCS-CC-PUT-100	Cisco HCS-CC Upgrade Contact Center 10.0 Upgrade Media Set	2017-11-08
Cisco	HCS-CC-PUT-105	Cisco HCS-CC Upgrade Contact Center 10.5 Upgrade Media Set	2017-11-08