Lifecycle record
IPCH-ACOL-AGT-L EOL & EOSL Dates
Cisco CCH Advanced Web Interaction Mgr Agent License
Lifecycle status
End of Support (EOL Completed)
IPCH-ACOL-AGT-L reached its last date of support on 2019-01-31. Cisco support services are no longer available for this model.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2015-07-25 |
|---|---|
| End of Sale (EOS) | 2016-01-23 |
| End of Service Life (EOSL) | 2019-01-31 |
| Manufacturer | Cisco |
| Category | Unified Communications |
| Product Series | Cisco Unified Contact Center Hosted |
| Part Number | IPCH-ACOL-AGT-L |
| Release Date | - |
| Replacement Part Number | N/A |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2016-04-22 |
|---|---|
| End Of New Service Attachment Date: HW | 2017-01-22 |
| End Of SW Maintenance Releases Date: HW | 2017-01-22 |
| End Of Service Contract Renewal Date: HW | 2018-04-20 |
| Last Date Of Support: HW | 2019-01-31 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Unified Contact Center Hosted EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| IPCE-MC-NFR-DART | Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR PARTNERS VIA DART | 2015-07-25 | 2016-01-23 |
| IPCE-MC-NFR-DISTRI | Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR PARTNERS VIA DISTRI | 2015-07-25 | 2016-01-23 |
| IPCE-MC-NFR-EC | Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR END CUSTOMERS | 2015-07-25 | 2016-01-23 |
| IPCH-ACOL-SVR | Cisco CCH Advanced Web Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 |
| IPCH-AEMAIL-AGT-L | Cisco CCH Advanced Email Interaction Mgr Agent License | 2015-07-25 | 2016-01-23 |
| IPCH-AEMAIL-SVR | Cisco CCH Advanced Email Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 |
| IPCH-BCOL-AGT-L | Cisco CCH Basic Web Interaction Mgr Agent License | 2015-07-25 | 2016-01-23 |
| IPCH-BCOL-SVR | Cisco CCH Basic Web Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 |