This table tracks end-of-life milestones for 32 Cisco Unified Contact Center Hosted part numbers. For each record it lists the key dates published in Cisco lifecycle notices: the EOL announcement date, End-of-Sale (EOS), and End-of-Service-Life (EOSL). The Cisco Unified Contact Center Hosted family has no single end-of-life date; milestones are set per part number, so use the table to find the exact SKU you operate. Across this series, EOSL dates range from 2019-01-31 to 2019-01-31. Open any part number for source details, replacement fields, and current availability options.
Total Products: 32 | Page 1 of 2
Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR PARTNERS VIA DART
Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR PARTNERS VIA DISTRI
Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR END CUSTOMERS
Cisco CCH Advanced Web Interaction Mgr Agent License
Cisco CCH Advanced Web Interaction Mgr Server Software License
Cisco CCH Advanced Email Interaction Mgr Agent License
Cisco CCH Advanced Email Interaction Mgr Server Software License
Cisco CCH Basic Web Interaction Mgr Agent License
Cisco CCH Basic Web Interaction Mgr Server Software License
Cisco CCH Basic Email Interaction Mgr Agent License
Cisco CCH Basic Email Interaction Mgr Server Software License
Cisco Unified Contact Center Hosted CICM Server
Cisco IPCC HOSTED CRM AGENT LICENSE - Tier 2
Cisco IPCC HOSTED CRM AGENT LICENSE - Tier 5
Cisco IPCC HOSTED OUTBOUND DIALER PORT
Cisco Unified Contact Center Hosted NAM Server
Cisco IPCC HOSTED NIC
Cisco IPCC Hosted Non-Production Suite Channel Partner
Cisco Contact Center Hosted Non-Production Suite DART
Cisco IPCC Hosted Non-Production Suite End Customer
| Manufacturer | Part Number | Product Name | EOL Announcement | End of Sale (EOS) | End of Service Life (EOSL) |
|---|---|---|---|---|---|
| Cisco | IPCE-MC-NFR-DART | Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR PARTNERS VIA DART | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCE-MC-NFR-DISTRI | Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR PARTNERS VIA DISTRI | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCE-MC-NFR-EC | Cisco CCEH EIM-WIM NON-PRODUCTION SUITE FOR END CUSTOMERS | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-ACOL-AGT-L | Cisco CCH Advanced Web Interaction Mgr Agent License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-ACOL-SVR | Cisco CCH Advanced Web Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-AEMAIL-AGT-L | Cisco CCH Advanced Email Interaction Mgr Agent License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-AEMAIL-SVR | Cisco CCH Advanced Email Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-BCOL-AGT-L | Cisco CCH Basic Web Interaction Mgr Agent License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-BCOL-SVR | Cisco CCH Basic Web Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-BEMAIL-AGT-L | Cisco CCH Basic Email Interaction Mgr Agent License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-BEMAIL-SVR | Cisco CCH Basic Email Interaction Mgr Server Software License | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-CICMSERVER | Cisco Unified Contact Center Hosted CICM Server | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-CRMAGT-T2-L | Cisco IPCC HOSTED CRM AGENT LICENSE - Tier 2 | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-CRMAGT-T5-L | Cisco IPCC HOSTED CRM AGENT LICENSE - Tier 5 | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-DIALPORT-L | Cisco IPCC HOSTED OUTBOUND DIALER PORT | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-NAMSERVER | Cisco Unified Contact Center Hosted NAM Server | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-NIC | Cisco IPCC HOSTED NIC | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-NPSNAM-CP | Cisco IPCC Hosted Non-Production Suite Channel Partner | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-NPSNAM-DART | Cisco Contact Center Hosted Non-Production Suite DART | 2015-07-25 | 2016-01-23 | 2019-01-31 |
| Cisco | IPCH-NPSNAM-EC | Cisco IPCC Hosted Non-Production Suite End Customer | 2015-07-25 | 2016-01-23 | 2019-01-31 |