Lifecycle record
R-PC12-4-PRSWU-K9 EOL & EOSL Dates
Cisco Prime Collab 12.4 Provisioning Upg SW Image and Lic on PUT
Lifecycle status
End of Support (EOL Completed)
R-PC12-4-PRSWU-K9 reached its last date of support on 2021-11-30. Cisco support services are no longer available for this model. Recommended replacement: R-PC12-5-PRSWU-K9.
Last checked: 2026-06-16
EOL & EOSL Dates and Details
| End-of-Life Announcement (EOL) | 2018-05-31 |
|---|---|
| End of Sale (EOS) | 2018-11-29 |
| End of Service Life (EOSL) | 2021-11-30 |
| Manufacturer | Cisco |
| Category | Software |
| Product Series | Cisco Prime Collaboration Provisioning |
| Part Number | R-PC12-4-PRSWU-K9 |
| Model Number | R-PC12.4-PRSWU-K9= |
| Release Date | - |
| Replacement Part Number | R-PC12-5-PRSWU-K9 |
| Replacement Product Name | Cisco Prime Collaboration 12.5 Provisioning SW and BASE upgrade |
Lifecycle Timeline
Recorded lifecycle milestones in date order.
Additional Information
Support milestones and the official source recorded for this model.
| Last Ship Date: HW, License | 2019-02-27 |
|---|---|
| End Of New Service Attachment Date: HW | 2019-11-29 |
| End Of SW Maintenance Releases Date: HW | 2019-11-29 |
| End Of Service Contract Renewal Date: HW | 2021-02-24 |
| Last Date Of Support: HW | 2021-11-30 |
| Official EOL Notice | View Official EOL Documentation |
More Cisco Prime Collaboration Provisioning EOL Dates
| Part Number | Product Name | EOL Announcement | End of Sale |
|---|---|---|---|
| R-PC11-6-PRSW-K9 | Cisco Prime Collaboration 11.6 Provisioning Software and base Lic | 2017-05-10 | 2017-11-08 |
| R-PC11-6-PRSWU-K9 | Cisco Prime Collab 11.6 Provisioning Upg SW Image and Lic on PUT | 2017-05-10 | 2017-11-08 |
| R-PC12-1-PRSW-K9 | Cisco Prime Collaboration 12.1 Provisioning Software and base Lic | 2018-02-06 | 2018-08-07 |
| R-PC12-1-PRSWU-K9 | Cisco Prime Collab 12.1 Provisioning Upg SW Image and Lic on PUT | 2018-02-06 | 2018-08-07 |
| R-PC12-2-PRSW-K9 | Cisco Prime Collaboration 12.2 Provisioning Software and base Lic | 2018-02-06 | 2018-08-07 |
| R-PC12-2-PRSWU-K9 | Cisco Prime Collab 12.2 Provisioning Upg SW Image and Lic on PUT | 2018-02-06 | 2018-08-07 |
| R-PC12-3-PRSW-K9 | Cisco Prime Collaboration 12.3 Provisioning Software and base Lic | 2018-02-06 | 2018-08-07 |
| R-PC12-3-PRSWU-K9 | Cisco Prime Collab 12.3 Provisioning Upg SW Image and Lic on PUT | 2018-02-06 | 2018-08-07 |